ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Principal Data Analyst is responsible for analyzing data, building and automating reports and dashboards, and communicating insights to various high-level stakeholders. This role uses a thorough understanding of our critical business concepts, terms, and processes to assist the Data Services team with data creation, data pipeline adjustments, and refinement.
Essential Duties & Responsibilities
- Executes projects through writing SQL queries, analyzing data, and building reports .
- Provides support to cross-functional teams, with a high attention to detail
- Performs requirements gathering and ensures reports/analyses are fulfilling user requirements and in
alignment with corporate KPI definitions - Defines, understands, and recommends changes based on findings
- Analyzes and presents findings to key project stakeholders
- Ensures collected data is organized, captured, and designed to support business needs
- Researches, analyzes, and documents findings
- Prioritizes projects based on organizational needs
- May coach, review, and/or delegate work to other team members.
Knowledge, Skills, and/or Abilities Required:
- Ability to manage large projects and processes independently with limited supervision
- Recognized subject matter expert of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business requirement
- Ability to analyze business needs and work with technical staff to formulate technical solutions
- Strong strategic thinking skills with a demonstrated ability to identify business opportunities
- Possesses a professional presence suitable for interaction in meetings, in-person, or via email
- Strong presentation and communication skills
- Strong analytical and problem-solving skills
- Knowledge of Microsoft applications.
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree required in related field or equivalent business experience
- 3+ years of experience in relevant field
- Experience using Power BI and writing SQL Queries
- Preferred: Snowflake and/or DBT.
Working Conditions:
- Remote or Hybrid depending on location.
- With your consent, reference checks will be conducted prior to receiving an offer.
- 0-10% travel may be required (regional and international)
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
Top Skills
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
