Principal Data Analyst

Posted 5 Hours Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Gaming
The Role
Own analytics for Words With Friends Instant, providing insights on player behavior, product performance, experimentation, revenue, retention, and engagement. Design statistical experiments, dashboards, telemetry, and ETL pipelines; analyze trends and feature health; maintain data tools and models; and communicate recommendations to product, engineering, design, and executive stakeholders. The role also supports AI initiatives and optimization of the player experience.
Summary Generated by Built In

Level Up Your Career with Zynga!

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more!

Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level.

Join us and be part of the play!

Position Overview:

Words With Friends Instant is seeking a Principal Data Analyst to be the analytics owner for the game: the person product, design, and engineering come to for data on player behavior, feature health, experimentation, and game strategy. As part of our analytics team, you'll play a crucial role in shaping the future of our game through data-driven insights.

Here's how you'll shape the player experience:

  • Product Strategy: Analyze long and short-term trends to deliver insights that influence product direction
  • Experimentation: Design statistically sound experiments that drive measurable impact
  • Business Intelligence: Maintain comprehensive dashboards and ETL pipelines to keep the organization informed on game performance

What You'll Do :

  • Collaborate with the Product team to enhance revenue, retention, and engagement metrics. This includes conducting A/B testing, performing insights analysis, and developing dashboards.
  • Analyze player behavior to understand motivations and preferences, partnering with other disciplines to translate findings into actionable experience improvements.
  • Communicate findings and recommendations to senior and executive stakeholders, translating complex analyses into clear decisions and influencing product and game strategy at the leadership level.
  • Support the team in tuning the different features in the game to optimize for long term game and feature health
  • Design and maintain ETL pipelines to extract, transform, and load data from multiple sources, ensuring source of truth for analyses and business intelligence.
  • Design game telemetry to capture meaningful player interaction data to improve the game experience.
  • Actively play and engage with our games to maintain first-hand understanding of player experience, game mechanics, and potential pain points.
  • Monitor and maintain the integrity of a wide range of tools and models used to streamline workflows and personalize the player experience, in collaboration with other data analysts and scientists on the team.
  • Participate in and contribute to the Analytics Org’s AI initiative, which aims to significantly increase each analyst’s impact through the power of LLMs
  • Continuously learn about analytics best practices, and actively share and promote these practices across various games and teams.

What You Bring :

  • Bachelor's degree in Computer Science, Mathematics, Statistics, Economics, or a related quantitative field. Advanced degrees (Masters or PhD) are a plus.
  • Minimum of 8 years in data science or analytics roles, preferably with 6 years in a Product Data Science or Gaming Analytics team
  • Demonstrated experience guiding product teams through complex decisions and analyses and dealing with ambiguous data
  • Proficiency in Python and SQL.
  • Demonstrated experience in data visualization, statistical analysis, and machine learning.
  • Familiarity with Business Intelligence (BI) tools like Tableau and version control systems such as Git is advantageous.
  • Strong ability in both written and oral communication.
  • Highly self-motivated with a keen interest in problem-solving.
  • Willingness to take ownership of challenges.
  • Proven ability to work collaboratively as part of a team.
  • Strong communication skills - you can explain complex data in simple, actionable terms
  • Familiarity with AI/ML concepts or experience in automating recurring analytics workflows is a plus

Bonus Points :

Experience in gaming, mobile, or consumer tech industries.


What We Offer You

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at [email protected] to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Zynga’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).  

Skills Required

  • Bachelor's degree in Computer Science, Mathematics, Statistics, Economics, or a related quantitative field
  • Minimum of 8 years of experience in data science or analytics roles
  • Approximately 6 years of experience in product data science or gaming analytics
  • Experience guiding product teams through complex decisions and analyses involving ambiguous data
  • Proficiency in Python and SQL
  • Experience with data visualization, statistical analysis, and machine learning
  • Experience designing and analyzing A/B tests
  • Experience developing dashboards and maintaining ETL pipelines
  • Familiarity with Tableau
  • Familiarity with Git or other version control systems
  • Strong written and oral communication skills
  • Ability to explain complex data in simple, actionable terms
  • Collaborative, self-motivated, and capable of owning challenges
  • Familiarity with AI/ML concepts or automation of recurring analytics workflows
  • Experience in gaming, mobile, or consumer technology industries

What the Team is Saying

Fayez Iqbal
Jonathon Lee
Kelly Jia
Mauricio Bracuto Bertoni
Mariana D’Ornellas
Felipe Gusmao
Felipe Gusmao
Felipe Gusmao
Coraly Rosario
Jeff Naca
Stephanie Rattanachane

Zynga Compensation & Benefits Highlights

  • Healthcare Strength U.S. medical premiums are covered 100% for employees and 75% for eligible dependents, with disability coverage included. Company materials also highlight comprehensive medical, dental, and vision plans.
  • Parental & Family Support Generous parental leave (historically up to 26 weeks for maternity and 12 weeks parental) is paired with Maven support for fertility, pregnancy, adoption, parenting, and pediatrics, plus emergency childcare. Travel and lodging benefits were expanded in 2022 to help ensure access to care.
  • Leave & Time Off Breadth Generous, often flexible/discretionary time‑off policies and supportive messaging around work–life balance are emphasized. Public materials reference DTO alongside paid holidays and sick leave.

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The Company
HQ: San Mateo, California
2,449 Employees
Year Founded: 2007

What We Do

Zynga was founded in 2007 with the vision that play would become one of the core activities on the Internet. We pioneered social games with the belief that if we could make games simple, accessible and social the world would start playing. We are excited that games have grown to become the second most popular activity by time spent, even surpassing email. But we have a lot of hard work, innovation and growth ahead of us to create a future where social gaming is a daily habit for everyone.

Zynga Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQSan Mateo, California
Austin, Texas
Bengaluru, Karnataka
Carlsbad, California
Chicago, Illinois
Dublin, County Dublin
Eugene, Oregon
London, England
Toronto, Ontario
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