Principal Content Designer - Hybrid

Company Description

About SEEK Business

SEEK Business is Australia’s largest online business-for-sale marketplace, helping people to realise their dream of owning their own business by connecting them with franchise and business sellers. Opportunities advertised on SEEK Business come directly from business owners, business brokers, franchisors, licensors and distributors. These include ready-to-run small businesses, as well as established, successful multi-national brands.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Place to Work 2023 In Tech (third year in a row). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

Job Description

Reporting to the Head of SEEK Business, the Principal Content Designer role is a hands-on leadership role focused on the strategic use of content to enhance our user experience and drive growth for the business. Working collaboratively with the SEEK Business team, you will be responsible for designing and writing content for the SEEK Business platform that delights users, creates competitive advantage, and drives business outcomes.

Key Responsibilities

• Develop deep domain expertise about the business buying and selling process and market.
• Identify opportunities to enhance our products and strategic position in the market.
• Create and deliver on a content strategy in line with the business strategy to drive desired business outcomes.
• Drive content research and testing to uncover insights about our users, evaluate potential solutions, and identify opportunities for content innovation.
• Write long, short, and micro copy as required.
• Design effective content-driven user experiences by applying best practice UX principles and leveraging data.
• Lead content projects from creation to execution and ensure we deliver on customer value as well as business outcomes.
• Identify success metrics to measure the effectiveness of content solutions.

Qualifications

To be successful in this role, you need to have:

• 5+ years of content design or UX writing experience, ideally within a tech/product organisation, including information architecture design and content modelling.
• Experience driving content design research and testing projects.
• Exceptional UX writing skills and experience working within brand guidelines, ensuring consistency of voice, tone, and style.
• Great stakeholder management and influencing skills to turn ideas into action and strive for progress over perfection.
• Good critical thinking skills that enable you to make informed decisions, leveraging qualitative and quantitative data and insights.
• An entrepreneurial mindset and a passion for small business/business ownership.
• Experience designing digital learning ex

Additional Information

At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• The opportunity to work from anywhere for up to 4 weeks per financial year
• SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
• Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation plus many more
• Frequent events including sports days, annual Christmas party, hackathon, and trivia

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.