Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
Principal Consultant, PSO, OMNI Functional (OLM) - (Atlanta, GA)
Principal Consultant, PSO, OMNI Functional (OLM) positions offered by Manhattan Associates, Inc. (Atlanta, GA). Work closely with cross function teams including sales, R&D, product development and related. Assist in design of enhancements and improvements to Manhattan Associates systems based on client requirements and map system integrations. Ensure the development of professional client relationships, client satisfaction, and referencability. Train clients on system configurations and capabilities. Manage means by which to quantify metrics for success at go-live and thereafter. Identify critical business, technical, and/or operational issues and drive issues to closure. Manage the technical aspects of enterprise level software implementations with the assistance of project technical resources. Contribute to the continuous development of Manhattan Associates’ software implementation methodology. Ensure the project team proactively identifies and troubleshoots critical issues, maintains and prioritizes project issue lists, suggests solutions, and escalates when appropriate. Train junior consultants on Manhattan Associates system integrations and installation.
Minimum Requirements:
Requires a four-year bachelor’s or foreign equivalent degree in computer science, engineering, business or a related technical field and 4 years of post-bachelor’s experience in a software related technical field. Also requires 4 years of experience: deploying software; and troubleshooting SQL databases. In lieu of a bachelor’s degree in the aforementioned fields and 4 years of experience as stated, employer will accept a master’s or foreign equivalent degree in the aforementioned fields and 2 years of experience as stated or 3 years of academic study towards a bachelor’s degree or a 3 year baccalaureate in in the aforementioned fields and 5 years of experience as stated. Requires 2 years of experience working in a client or customer facing role within a supply chain, retail store system, customer service solutions, or point of commerce solutions or software organization. Up to 50% travel required. Position reports to Atlanta, GA office. Telecommuting permitted in accordance with company policy, but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently.
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At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Business, or related technical field (or foreign equivalent)
- 4 years post-bachelor's experience in a software-related technical field (alternative degree/experience substitutions specified)
- 4 years experience deploying software
- 4 years experience troubleshooting SQL databases
- 2 years client- or customer-facing experience within supply chain, retail store systems, customer service solutions, or point of commerce software organization
- Willingness to travel up to 50%
- Must live within commuting distance of Atlanta, GA office (telecommuting permitted per company policy)
Manhattan Associates Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manhattan Associates and has not been reviewed or approved by Manhattan Associates.
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Fair & Transparent Compensation — Pay is generally characterized as on par with industry standards and often described as fair or above average, with stronger competitiveness in certain roles and at higher seniority. The overall picture suggests a “solid but not standout” base-compensation experience that can feel better when variable pay or role leverage is higher.
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Wellbeing & Lifestyle Benefits — Well-being programs are positioned as a notable strength, including mental-health resources and support tools such as Headspace access, an EAP, and financial-wellness offerings. These lifestyle-oriented extras appear to elevate the perceived total rewards value beyond salary alone.
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Parental & Family Support — Family-support benefits are highlighted through caregiving assistance (e.g., Care.com access) and the presence of maternity and paternity/partner leave. The existence of dedicated family and caregiver support contributes positively to the overall benefits perception.
Manhattan Associates Insights
What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
