The Role
Lead Oracle CPQ client engagements and own customer relationships. Manage full lifecycle delivery: requirements, solution design, BML development, integrations (SOAP/REST), deployments, troubleshooting, RCA, code reviews, release management, and documentation. Drive optimization, adoption, and long-term partnership across multiple customer environments.
Summary Generated by Built In
Job Description:
Client Ownership, Engagement & Delivery
- 7+ years of experience in Oracle CPQ (BigMachines), including contribution to multiple successful implementations
- Act as the brand ambassador and primary point of contact, owning customer relationships and overall engagement
- Lead communication across business and technical stakeholders, driving clarity, alignment, and confidence
- Operate as a trusted advisor, proactively identifying optimization opportunities, new features, and ROI-driven enhancements
- Own requirement discussions, solution shaping, and roadmap alignment based on customer needs
- Build strong stakeholder relationships to drive adoption, trust, and long-term partnership
- Independently manage multiple customer environments, ensuring continuity, responsiveness, and accountability
- Own the complete lifecycle: issue discovery, root cause analysis, solution design, timeline commitment, development, deployment, and production rollout
- Drive proactive improvements and enhancements aligned with customer objectives
- Troubleshoot and resolve complex issues with structured RCA and clear communication to stakeholders
- Coordinate across internal teams and customer stakeholders to ensure seamless execution and faster resolution
- Manage parallel engagements across multiple customers while maintaining delivery quality and responsiveness
- Ensure adherence to best practices in code management, documentation, and governance
- Lead demonstrations, solution walkthroughs, and status discussions with customers
2. Technical Expertise & CPQ Execution
- Deep hands-on expertise across Oracle CPQ modules: Configuration, Commerce, Document Designer, Workflow Approvals, Email Templates, Steps, and Layout Design
- Strong proficiency in BML scripting, including advanced logic building, performance optimization, and reusable component design
- Extensive experience in troubleshooting and debugging complex CPQ issues, with the ability to quickly isolate root causes across configuration, commerce, and integrations
- Expertise in BOM and System Configuration, including complex product structures, attribute-driven logic, and pricing dependencies
- Strong working knowledge of Asset-Based Ordering (ABO) including asset lifecycle, amendments, renewals, and upgrades
- Hands-on experience with Redwood UI, including component configuration, UI customization, and user experience optimization
- Proficiency in CPQ administration: environment setup, data table design and management, file manager usage, user and group configuration, parts creation, and migration strategies across environments
- Experience in code migration and release management, including version control practices and structured deployment planning
- Strong integration experience using SOAP and REST APIs, including inbound/outbound integrations, payload design, and error handling
- Familiarity with third-party system integrations such as CRM/ERP systems and middleware platforms
- Experience in raising and managing Oracle Service Requests (SRs), working closely with Oracle support to drive issues to resolution
- Ability to create scalable technical designs, prototypes, and proof-of-concepts aligned with business requirements
- Conduct code reviews and enforce development standards, ensuring performance, scalability, and maintainability
- Strong documentation practices across design, development, and deployment phases to ensure knowledge continuity and governance
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Skills Required
- 7+ years of experience in Oracle CPQ (BigMachines)
- Deep hands-on expertise across Oracle CPQ modules (Configuration, Commerce, Document Designer, Workflow Approvals, Email Templates, Steps, Layout Design)
- Strong proficiency in BML scripting, including advanced logic and performance optimization
- Extensive experience troubleshooting and debugging complex CPQ issues
- Expertise in BOM and system configuration including complex product structures and pricing dependencies
- Strong working knowledge of Asset-Based Ordering (ABO) lifecycle, amendments, renewals, and upgrades
- Hands-on experience with Redwood UI and UI customization
- Proficiency in CPQ administration: environment setup, data table design, file manager, user/group config, parts creation, migrations
- Experience in code migration, release management, and version control practices
- Strong integration experience using SOAP and REST APIs (inbound/outbound, payload design, error handling)
- Familiarity with third-party system integrations such as CRM/ERP systems and middleware platforms
- Experience raising and managing Oracle Service Requests (SRs)
- Ability to create scalable technical designs, prototypes, and proofs-of-concept
- Conduct code reviews and enforce development standards; strong documentation practices
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The Company
What We Do
Argano is a next-generation business and technology services provider that builds the Digital Foundations™ that make businesses run better. We leverage insights and innovations to help leaders design and implement the complex solutions necessary to not just survive but thrive and improve financial and operational performance. Argano believes a firm’s core operating technologies should be enablers of commercial innovation, not a constant source of limitation, and is committed to helping clients think differently about how they deploy and manage people, processes and technology.
