Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As Principal Commercial Excellence within our COO - Supply organization, you will serve as the strategic planning and insights engine across 15 international markets. Joining our Commercial Excellence team in Amsterdam, you will drive high-priority digital channel initiatives that elevate how we support our restaurant, grocery, and convenience partners.
In this role, you will lead with clear goals and deliver rigorous programme execution, collaborating across functions to solve complex commercial challenges. Grounded in care for our partners and customers, your teamwork will translate commercial data into executive narratives that raise the bar and power our global business forward.
These are some of the key components to the position:
- Drive high-priority transformation programmes from hypothesis to implementation, aiming high to deliver measurable commercial results across all 15 markets.
- Lead cross-functional alignment across Sales, Product, and Finance, fostering strong collaboration and helping teams succeed without direct reporting lines.
- Own commercial planning and performance insights, tracking core metrics like cost of sale, order frequency, and partner growth to steer functional priorities.
- Craft compelling executive-level presentations, dashboards, and steering committee packs that distill complex commercial insights into clear strategic narratives.
- Develop, scale, and maintain actionable commercial playbooks for exclusivity models, strategic accounts, and self-serve adoption across markets.
- Establish robust programme governance and post-implementation reviews, driving excellence and feeding key learnings back into future planning cycles.
- Champion digital channel strategy initiatives, identifying performance trends and translating findings into actionable recommendations for C-suite leaders.
What will you bring to the team?
- Proven track record leading complex, cross-functional programmes to completion in dynamic, fast-moving international environments.
- Deep commercial acumen to develop an understanding of our internal and external partners, partner economics, and marketplace platform dynamics.
- Tenacity to stay committed to achieving goals, driving accountability and moving workstreams forward without direct authority.
- Outstanding executive storytelling skills, turning complex digital and commercial data into clear, persuasive narratives for C-suite audiences.
- Strong analytical mindset with experience tracking business impact metrics such as cost of sale, partner growth, and order volume.
- Collaborative relationship-building skills to unite senior stakeholders across matrixed regional and global teams.
- Passion for aiming higher to drive excellence across digital channel strategies, self-serve adoption, and commercial operations.
- A proactive mindset with high integrity, ready to act responsibly while making a lasting impact on our teams, partners, and business.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belongings
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team?
Apply now!
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Skills Required
- Proven experience leading complex, cross-functional programs to completion in dynamic international environments
- Strong commercial acumen, including understanding partner economics and marketplace platform dynamics
- Ability to drive accountability and move workstreams forward without direct authority
- Outstanding executive storytelling and presentation skills for C-suite audiences
- Strong analytical mindset and experience tracking commercial business-impact metrics
- Collaborative relationship-building skills across matrixed regional and global teams
- Experience with digital channel strategies, self-serve adoption, and commercial operations
- Proactive mindset, high integrity, and responsible decision-making
What We Do
Just Eat Takeaway.com is a leading global online food delivery marketplace, connecting consumers and restaurants through our platform in 20 countries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table. https://careers.justeattakeaway.com
