Principal, Cloud Engineer - Observability

Reposted 20 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Fintech
The Role
The Principal Cloud Engineer will lead the development of efficient cloud platforms, utilizing Python, AWS, and Kubernetes, while mentoring teams in best practices.
Summary Generated by Built In
Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.
Overview

Do you want to work on cutting-edge cloud technologies that power the next generation of enterprise-scale platforms?

We are seeking a highly motivated Principal Cloud Engineer to join our Observability Platform team within Fidelity Architecture and Engineering. In this role, you will help design, build, and operate scalable, cloud-native observability solutions that support our most critical digital services.

You will work in a collaborative, transparent, and innovation-driven environment where engineering excellence, continuous learning, and open-source contribution are core to how we operate. This is a high-impact role where your expertise will influence platform architecture, engineering practices, and the developer experience across the organization.

What You’ll Do

  • Lead the design and implementation of cloud-native observability platforms across AWS and Azure environments
  • Develop and operate highly scalable systems on AWS (EKS, core services) with strong focus on reliability, performance, and automation
  • Own the end-to-end lifecycle of observability tooling, including hosting, maintenance, scaling, and optimization
  • Drive adoption of OpenTelemetry (OTel) standards for metrics, traces, logs, and profiling
  • Build and enhance platform capabilities using Python and/or Go
  • Architect and optimize CI/CD pipelines enabling rapid, secure, and reliable deployments
  • Collaborate with cross-functional teams to improve system visibility, debugging capabilities, and performance insights
  • Define and promote best practices for cloud engineering, observability, and platform reliability
  • Mentor engineers and provide technical leadership across squads

The Experience We’re Looking For

  • 10+ years of software engineering or cloud engineering experience
  • Deep expertise in AWS cloud stack, especially:
    • EKS (Kubernetes on AWS)
    • Core services (IAM, EC2, networking, storage, etc.)
  • Strong experience working with Kubernetes and cloud-native ecosystems
  • Hands-on experience with observability tools/platforms (e.g., Prometheus, Grafana, Datadog, OpenTelemetry, etc.), including hosting and operational ownership
  • Proficiency in Python and/or Go for platform and tooling development
  • Strong understanding of CI/CD practices and tools
  • Experience working with Infrastructure as Code (Terraform, CloudFormation, etc.)
  • Familiarity with the Azure cloud stack and hybrid/multi-cloud environments
  • Working knowledge of OpenTelemetry (OTel) concepts and implementation

Bonus Skills

  • Experience building or operating large-scale internal platforms
  • Exposure to eBPF-based observability or advanced profiling solutions
  • Experience integrating observability across multi-region / multi-cloud environments
  • Experience or interest in applying AI/ML techniques to observability (e.g., anomaly detection, predictive insights, intelligent alerting, or AIOps)
  • Active participation in or contributions to open-source projects
  • Strong background in performance optimization and distributed systems

Why Join Us

  • Work on mission-critical, high-scale platforms
  • Be part of a forward-looking, cloud-first organization
  • Contribute to open technologies and modern observability practices
  • Thrive in a culture that values learning, ownership, and engineering excellence

Certifications:

Category:Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Skills Required

  • Extensive experience working with Python
  • Extensive experience working with AWS or Azure
  • Extensive experience working with Kubernetes
  • Extensive experience working with infrastructure as code
  • Strong mentoring and communication skills

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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