Principal Business Process Consultant (f/m/d)

What you'll bring

You are an expert SAP SuccessFactors consultant governing complex HR transformation programmes end-to-end.

• Certified in at least one SAP SuccessFactors module, with a track record leading multiple end-to-end implementations.
• Deep expertise in business architecture — you design process frameworks and connect business strategy to delivery.
• Ability to apply design thinking to lead change management and advise on disruptive HR process innovation.
• Skills in process mining and optimisation — you evaluate industry trends and introduce leading practices.
• Understanding of business process automation and how AI Agents and Assistants in SAP SuccessFactors enable autonomous HR operations.
• Experience with Employee Central, Time Management, Payroll, or SmartRecruiters is a plus.
• Fluency in German and English is required for this role.

We also look for people who think strategically, understand the business, and can bring others along with them — combining influencing skills and emotional intelligence with the ability to work through complex problems confidently.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will lead SAP SuccessFactors consulting engagements from design to go-live.

• Lead end-to-end consulting engagements, governing process design, solution requirements, and implementation.
• Evaluate industry trends and introduce leading practices to advance customer outcomes.
• Oversee business process mapping and requirements definition across complex HR environments.
• Direct change management and transition planning across client and internal teams.
• Mentor business process consulting professionals to raise delivery quality and capability.
• Advise clients on activating AI-powered features — including AI Agents and Assistants — to automate HR decisions.

Where you belong

You will join SAP Successfactors/HCM Services in MEE, a SuccessFactors and HCM delivery team based in Walldorf. The team delivers complex HR transformation for enterprise clients across the MEE region, from Employee Central to AI-powered capabilities. For a consultant ready to lead at scale, this is where the most complex work happens.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.