Principal Business Continuity Manager, Site Services

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South San Francisco, CA, USA
In-Office
136K-253K Annually
Healthtech • Biotech • Pharmaceutical
The Role

The Position

The role exists to proactively plan to mitigate risks associated with a disruption of operations. A disruption of operations poses a significant risk to our patients, brands and reputation. The position will manage various projects including creating analytics and performance metrics, managing the BCM database, handling the BCM tool, and creating and maintaining the BCM dashboard. The project manager will analyze interdependencies and work to match tenant functions with landlord capabilities. The Principal Project Manager will help support and implement Roche’s Global Business Continuity Management Program within Genentech. This includes performing business impact assessments (BIA), and assisting in business continuity “Understanding the Organization” sessions to gather information regarding functional critical activities. In addition, the position will create and manage an automated client communication strategy regarding project status and initiate a customer feedback platform to ensure the program meets the needs of stakeholders.

Responsibilities: 

  • Manage various projects and programs including the creation and understanding of  UTOs, process flow maps, risk analytics, and performance metrics

  • Strong business process mapping skills, ability to identify critical processes by assessing risk, and develop resilience strategies with the business. 

  • Manage the BCM database, handle BCM tools, and create and maintain the BCM dashboard.

  • While managing projects pay particular attention to quality, schedule, and customer satisfaction (this is a customer-facing role). 

  • Support the overall vision, strategy, and execution for the Business Continuity Management (BCM) Program.

  • Develop BCM as an enterprise for both Genentech and Roche.

  • Strong ability to understand critical actives, assess risk and Plan Bs 

  • Develop business continuity plans and manuals for both Genentech and Roche.

  • Support BCM strategic and operational roadmaps, program goals, center of excellence, and objectives.

  • Understand best practices and bring them to Genentech. 

  • Meet with Genentech leadership and be able to understand their business, needs, and critically think through their risks and mitigations (strong presentation skills). 

  • Drive and manage communications with internal and external BCM stakeholders.

  • Develop and maintain BCM documentation, including tools and templates.

  • Collaborate with business functions to perform activities such as Initial Business Assessment (IBA), Business Impact Analysis (BIA) and Continuity Requirement Analysis (CRA), and Risk Assessment (RA).

  • Interact directly with the Genentech leadership teams which include leaders from Site Services, Finance, CMG, P&C, Legal, PD, gRED.  Represent the business continuity team. 

  • Collaborate with business functions to ensure that recovery strategies and BCM Plans and Manuals are developed and exercised.

  • Facilitate BCM exercises and oversee creation of Management Action Plans (MAP).

  • Ensure documented evidence of compliance to support BCM audits.

  • Ensure ongoing maintenance for all BCM Plans and Manuals across Genentech Functions, Departments, and Groups.

  • Be a champion for the BCM Program.

  • Able to quickly assess, prioritize and resolve issues and escalations.  Able to negotiate/influence and gain credibility quickly at both the senior leader level and within the organization with internal and third-party partners. 

  • Bringing in technology and software to streamline processes.

Requirements:

  • 12-15 years of experience in business continuity management programs and teams.

  • 10+ years of management consulting experience and demonstrated leadership capabilities.

  • MS in Accounting, Finance, Computer Science, Engineering, Information Systems or MBA.

  • Demonstrated experience with internal and external stakeholder engagement.

  • Experience in developing a scaled model for BCM or equivalent. 

  • Experience with BCM Programs, technologies, and processes for continuous improvement (Agile and Lean).

  • Consolidated and enterprise BCM management experience in product development and delivery

  • Ability to present and communicate clearly to various levels of management.

  • Exceptional interpersonal, project management, and prioritization skills.

  • Pharmaceutical or biotechnology industry experience preferred.

  • Strong presentation, written, verbal and interpersonal communications skills.

  • Advanced strategic, analytical, and operational skills.

  • Self-motivated, proactive, independent, and responsive.

  • CBCP or MBCP certification preferred.

  • PMP certification a plus

  • Familiarity with emergency and crisis management practices

  • Excellent interpersonal, leadership, and collaboration skills in a resource-challenged and schedule sensitive environment.

Relocation benefits are not available for this posting.

The expected salary range for this position based on the primary location of California is $136,100.00 - $252,700.00 USD Annual.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits 

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Roche Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.

  • Retirement Support U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
  • Leave & Time Off Breadth Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.

Roche Insights

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The Company
Provincia de Buenos Aires
93,797 Employees
Year Founded: 1896

What We Do

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).

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