The Role
This Business Analyst role will partner with a product lead to translate customer and business needs into actionable solutions, partner with stakeholders and teams to ensure products deliver maximum value. With a holistic understanding of the digital product, their role is defined by the following responsibilities essential for successful outcomes:
- Requirements Gathering & Analysis,
- User Stories and Acceptance Criteria
- Legal, Risk, and Compliance Review and Approval
- Testing and Validation
- Customer Rollout Strategy, Planning, and Execution
- Customer Data and Feedback Analysis and Reporting
In this role, you will be aligned to a Fidelity Digital Security team focused on supporting Customer Authentication. You will help support the ability of Fidelity customers to access Fidelity’s digital products using trusted and protected paths. You will receive ongoing coaching, training, and development opportunities to enhance your skills and expand your impact.
The Skills and Expertise You Bring
- Bachelor's degree required
- 8+ years of business analysis experience delivering customer or associate focused digital solutions of high value
- Having financial domain knowledge is a plus
- Having Digital Security/Authentication experience is a plus
- Client-obsessed with a passion to solve challenges through a data driven approach.
- Experience working in an agile team required
- An affinity for technology and stay up to date on industry innovations
- Able to identify dependencies across cross functional teams.
- You employ strong story telling skills, conveying the vision and impact of digital solutions using data and visualization
Note: Fidelity is not providing immigration sponsorship for this position
Certifications:Category:Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
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What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
