Description of Duties
Grafana’s GTM organization is looking for a Salesforce & CPQ Architect. You will work with a cross-functional team to build the next iteration of our CPQ system. Additionally, you will help establish the architecture to integrate Salesforce with financial systems (Netsuite) and internal org provisioning systems. To be successful in this role, you should have hands-on development experience in Salesforce and the ability to work directly with stakeholders to translate business requirements into technical requirements.
Responsibilities:
- Maintain and continuously improve Lead to Contract process enabled with Salesforce, Salesforce CPQ, Docusign, Netsuite and a familiarity with other tools such as Conga Composer.
- Develop solutions within Salesforce and Salesforce CPQ, including both declarative and custom development (Javascript, Apex, Visualforce, Lightning Framework)
- Create and update documentation to assist with maintenance and triage of development applications and integrations.
- Collaborate with stakeholders across various groups to design, develop, interpret and analyze requirements to align business processes improvements and efficiencies with system functionality and ensure the accuracy of information feeding into the CRM ecosystem.
- Create and maintain strong business partnerships to gather requirements and translate gathered information into working solutions.
- Attention to detail and exceptional time management and organization ability.
Requirements:
- Salesforce Certifications such as CPQ Specialist, Advanced Administrator, Platform Developer II, Javascript Developer I
- 10+ years of general Salesforce experience
- 5+ years of Salesforce CPQ experience or extension experience implementing Salesforce CPQ
- 5+ years of Salesforce lead developer experience for a medium-scale enterprise implementation working with various Salesforce development frameworks.
- Experience with other integrated tools such as but not limited to Clari, Netsuite, LeanData, Marketo, Gong, ZoomInfo, and custom homegrown platforms.
- Ability to pivot amongst changing priorities and deadlines.
- Ability to provide technical support, troubleshoot, and triage general Salesforce and Salesforce CPQ issues as they arise.
- Ability to think critically and creatively in order to resolve unforeseen obstacles
A plus if you have the following:
- Familiarity with consumption-based SaaS pricing models
- Previous experience working for a hyper-growth technology startup
- Previous experience working in open-source
- Previous experience working remotely
In the United States, the base compensation range for this role is $173,000 - $207,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
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What We Do
Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 5,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 20 million users of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security.
Why Work With Us
Clear communication is vital in a remote-first company. We hold weekly team updates, monthly all-hands calls, co-located offsites, and annual events. We've enhanced hiring, onboarding, and training with a learning management tool and quarterly bootcamps. We offer 30 vacation days plus local holidays, with equal benefits for all employees globally.
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