Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionWe are looking for a Principal Architect – Logging & Observability. You will lead the design, strategy, and implementation of enterprise-scale observability capabilities. These capabilities will span Experian's hybrid infrastructure, cloud platforms, and global product ecosystem.
You will define and lead modern observability architecture across logs, metrics, events, traces, and telemetry pipelines. You will bring deep hands-on expertise in Open Telemetry, distributed tracing, instrumentation standards, telemetry collection, and observability platform engineering.
You have understanding of Open Telemetry is important. The interviewer will ask you to have practical experience designing and implementing Open Telemetry-based instrumentation across microservices, APIs, applications, and infrastructure. This instrumentation should include trace propagation, semantic conventions, collectors, exporters, and sampling strategies. Additionally, you have experience with integration into platforms such as Splunk, Dynatrace, Cribl, Prometheus, Grafana, or Datadog.
Main Responsibilities:
- Define and lead the enterprise observability architecture across logs, metrics, traces, events, and telemetry pipelines.
- Establish OpenTelemetry as a core observability standard across applications, services, APIs, and infrastructure.
- Design and implement distributed tracing patterns using OpenTelemetry, including context propagation, trace correlation, sampling, and service dependency mapping.
- Build reusable instrumentation standards, libraries, SDKs, and reference implementations for engineering teams.
- Improve adoption of Observability as Code, using tools such as Terraform, CI/CD pipelines, and automation frameworks.
- Design scalable telemetry ingestion, processing, routing, enrichment, and cost-optimization strategies.
- Integrate OpenTelemetry with enterprise observability platforms such as Splunk, Dynatrace, Cribl, Prometheus, Grafana, Datadog, and related tools.
- Create self-service onboarding patterns, APIs, and automation to help product and platform teams adopt observability.
- Partner with SRE, DevOps, platform engineering, product engineering, cloud, security, and operations teams to define observability standards and guardrails.
- Establish Measurements, governance models, best practices, and architectural patterns for enterprise observability.
- Evaluate current and latest observability technologies and guide the roadmap for tooling modernization.
- You will report to Director.
Summary:
This is a senior architecture role for someone who can lead the modernization of observability across the enterprise. You will not only understand observability tools but will define standards, build reusable frameworks, automate adoption, and make OpenTelemetry a foundational capability across the organization.
QualificationsRequired Experience:
- 10–15+ years of experience in software engineering, platform engineering, SRE, DevOps, cloud infrastructure, or observability architecture.
- We require hands-on experience with OpenTelemetry.
- 5+ years of experience implementing distributed tracing, metrics, logs, and telemetry pipelines at scale.
- 5+ years of experience with OpenTelemetry components, including SDKs, Collector, exporters, processors, semantic conventions, and instrumentation libraries.
- Experience with observability tools such as Dynatrace, Splunk, Cribl, Prometheus, Grafana, Datadog, or similar platforms.
- Coding experience in Python, Go, Java, or similar languages.
- 5+ years of experience with infrastructure as code and automation tools such as Terraform, Ansible, GitHub Actions, Jenkins, or similar CI/CD platforms.
- Experience with cloud-native architecture, microservices, Kubernetes, APIs, and hybrid cloud environments.
- Define enterprise standards, engineering teams, and increase adoption across large, distributed organizations.
- 5+ years of experience building internal observability platforms or telemetry frameworks.
- Experience with OpenTelemetry Collector deployment patterns in Kubernetes, cloud, and hybrid environments.
- Knowledge of trace-based alerting, service-level goals, RED/USE metrics, and reliability engineering practices.
- 5+ years of experience optimizing observability cost, data volume, retention, sampling, and routing strategies.
- Familiarity with security, compliance, and governance requirements related to telemetry data.
Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Benefits
Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
#LI-Hybrid
This is a hybrid role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
- 10-15+ years of experience in software engineering, platform engineering, SRE, DevOps, cloud infrastructure, or observability architecture
- Hands-on experience with OpenTelemetry
- 5+ years of experience implementing distributed tracing, metrics, logs, and telemetry pipelines at scale
- 5+ years of experience with OpenTelemetry components
- Experience with observability tools such as Dynatrace, Splunk, Cribl, Prometheus, Grafana, Datadog
- Coding experience in Python, Go, Java, or similar languages
- 5+ years of experience with infrastructure as code and automation tools
- Experience with cloud-native architecture, microservices, Kubernetes, APIs, and hybrid cloud environments
- 5+ years of experience building internal observability platforms or telemetry frameworks
- Knowledge of trace-based alerting, service-level goals, and reliability engineering practices
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
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