With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

As a Principal GenAI Software Architect, you will be at the forefront of designing and overseeing the development of state-of-the-art AI systems. Your primary responsibility will be to integrate advanced algorithms and Generative AI techniques, ensuring innovation and efficiency in our solutions. In this role, you will collaborate closely with cross-functional teams to define software requirements, and you will be instrumental in shaping the architecture and design patterns to guarantee scalability, performance, and security in AI-driven solutions. Additionally, as a key representative of the tech team, you will engage in customer-facing technical discussions, PoCs, effectively communicating complex technical concepts and solutions to clients and stakeholders. Your expertise in AI technologies and software design principles will not only guide the development team but also align the AI architecture with our business goals. Staying updated with the latest developments in AI and machine learning is essential, as this knowledge will be pivotal in ensuring success in this role. #LI-AA1

What you will do

• Work closely with Product Management and Engineering teams on the GenAI architecture that forms the foundation of all ICI products. 
• Work closely with customers to understand the core needs to help shape the roadmap for the product. 
• Drive design and execution of key components of the AI stack. 
• Help evaluate various AI technologies and help make technical recommendations for strategic decisions within the product. 
• Strive for excellence in your work and help educate the team on new and innovative approaches. 

What you will bring

• You will be a great fit for this role if you have a growth mindset with the ability to understand a rapidly evolving technology marketplace and lead the development of a differentiated product. An ideal candidate will have at least 10 years of experience working at an Enterprise SaaS company, preferably in a fast-paced startup environment. 
• Critical skills for success include a keen sense of ownership, customer centricity, product understanding, drive, and grit while executing, and a deep sense of urgency. Fairness, Openness, Respect, Teamwork, and Execution (FORTE) are our foundational values for success. 




Qualifications:

• Advanced Degree: A bachelor’s degree in computer science, with preference for candidates holding a Master’s or higher. 
• Technical Expertise: Deep understanding of and experience with AI/ML technologies including Traditional ML models, NLP, LLMs, Vector Databases, and other GenAI ecosystem tools. Proficiency in one or more of the ML frameworks and programming languages. Ability to evaluate and compare ML model performance. Knowledge of MLOps and Cloud AI services. Hands-on experience with one or more big data warehouse, data analytics products. 
• Data-Driven Approach: Ability to use data-driven methods to understand customer requirements and market insights, designing distinctive and differentiated product capabilities. 
• Exceptional Communication Skills: Talented communicator, able to inspire and engage others through both written and spoken communication. 
• Strategic Thinking: Capable of handling tactical items while maintaining focus on long-term strategic goals. 
• Agility and Adaptability: Ability to thrive in a matrixed, fast-paced, and agile work environment. 
• Self-Motivation and Integrity: Self-motivated to drive excellence and uphold high standards of integrity. 
• Industry Experience: At least 10 years of experience in software architecture, focusing on AI and machine learning technologies, building B2B products for Enterprise. 
• Leadership and Collaboration: Strong leadership qualities with experience in mentoring teams and a proven track record in collaborative projects. 
• Travel Requirement: Ability to travel domestically as needed for the role. 
• A Successful Candidate Would Have: 
• Successfully led the design and implementation of AI-driven solutions, resulting in improved efficiency and innovation. 
• Collaborated with cross-functional teams to define software requirements, ensuring seamless integration of advanced algorithms and Generative AI techniques. 
• Effectively communicates complex technical concepts and solutions to clients and stakeholders, leading to successful customer engagements and PoCs.

Our Commitments: Icertis is committed to:

● Icertians (employees) and their family's physical, mental and financial health and wellbeing

● Turbocharging Icertians careers

● Making a social and environmental impact in our communities 

● Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and

suppliers

● Generous holidays including the 4th of July week off – paid 

● Free professional and leadership coaching

● Annual personal development allowance 

What we offer:

● Robust medical (physical & mental vision and dental benefits 

● Employee assistance program (EAP)

● Equity (RSUs) and shared ownership in the company

● Generous 401K match

● Flexible work environment

● Paid maternity and paternity leave 

● Generous holiday and PTO program

● CaaS (coaching as a service)

● Annual personal development allowance 

● 7 Days for Humanity – 7 paid volunteer days annually

● Global and regional DEIB steering committees, employee resource groups (ERGs) 

● Global DEIB training programs and guest speakers throughout the year

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.

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Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.