We’re Hiring!
Integrant is looking for a Senior/Principal Application Support Engineer to join our team!
Kindly find below the profile/Job Description for this position:
- Create efficient complex T-SQL queries to create the reports requested by the client
- Trace, verify and fix data issues when needed
- Ability to design and implement stored procedures, functions, and triggers based on the client’s business requirements
- Carry out the end of month database operations
- Resolve customers’ online issues in a clear, courteous and straightforward manner
- Demonstrate professionalism and courtesy with customers
- Identify and solve technical issues with a variety of diagnostic tools
- Follow up with clients to ensure optimal customer satisfaction
- Conducting a knowledge Transfer session with all Operation team in order to enhance their technical skills to meet the customer need
- Follow the 24/7 on call process to fit the customer needs
- Follow up with development teams in order to provide fixes for live issues
- Perform necessary system sanity checks after every release to insure system stability
Requirements
- 6 years of relevant experience
- Proven experience working in production environments and handling sensitive data
- Ability to create, manage and run SQL jobs and scheduled tasks
- Hands-on experience in T-SQL and writing queries (select, updates, joins, insert, etc.)
- Ability to analyze and tune query execution plan and fix performance issues
- Ability to manage maintenance plans and backups
Benefits
- Salary paid in USD
- Six-month career advancing opportunities
- Supportive and friendly work environment
- Premium medical insurance [employee +family]
- English language development courses
- Interest-free loans paid over 2.5 years
- Technical development courses
- Planned overtime program (POP)
- Employment referral program
- Premium location in Maadi
- Social insurance
Top Skills
What We Do
Integrant, Inc. is a custom software development company focused on providing tailor made software solutions to fit your needs to a tee. We strive to uncover your pain points and identify how our team can seamlessly integrate with you and your business for a one-team approach.
Our guiding principle is to always do the right thing for our customers and employees.
Some days this means happy news of a “hit on the mark” demo, successful launch, or challenging problem solved.
Other days this means making hard decisions, asking tough questions, or working more than we planned.
Every day, it means doing our best to provide the highest quality service to each of our customers. We do that by investing our people in you and inspiring a people-to-people connection so when we say, “we share your goals,” we truly mean it.
