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Summary:
We are seeking a Salesforce GTM (Sales, Marketing cloud) Lead to drive delivery, optimization, and continuous enhancement of Salesforce Sales and Marketing solutions. This role combines technical and functional expertise with a strong business-facing orientation, supporting project execution, enhancements, releases, and technical debt management. The ideal candidate brings hands-on experience, leads initiatives, collaborates closely with stakeholders, and contributes to building scalable, efficient, and reliable Salesforce platforms in a global environment.
Key Responsibilities:
- Lead the delivery of Salesforce Sales and Marketing solutions across projects, enhancements, and releases, ensuring alignment with business priorities and quality expectations.
- Take ownership of end-to-end initiatives, including defining scope, impact, timelines, and priorities.
- Collaborate closely with business stakeholders to gather requirements, align expectations, and drive successful solution adoption.
- Identify and proactively address technical debt, ensuring ongoing platform health, scalability, and stability.
- Drive initiatives for system stability, process improvements, automation opportunities, and enhanced user experience.
- Facilitate effective communication across global teams (US and India), ensuring smooth coordination and transparency throughout the project lifecycle.
- Participate in technical discussions, translate business needs into actionable solutions, and contribute to high-quality Salesforce deliveries.
- Provide regular project and task status updates, proactively determining appropriate update frequency based on priority and criticality.
- Serve as a key point of escalation for delivery and operational issues, helping drive resolution and continuous improvement.
- Contribute to DevOps and release management practices, including CI/CD pipelines, version control, and deployment strategies.
- Encourage a collaborative, solution-oriented approach within cross-functional teams, supporting broader business transformation goals.
- Continuously enhance technical skills and contribute to innovation through adoption of best practices and new technologies.
Qualifications & Skills:
- 8+ years of strong hands-on experience with Salesforce Sales and Marketing clouds, ideally in fast-paced, global organizations.
- Proven experience implementing and developing in Apex, Lightning Web Components (LWC), Visualforce, and Java.
- Strong functional understanding of Lead-to-Cash business processes, with practical experience supporting Sales and Marketing workflows.
- In-depth knowledge of REST/SOAP APIs and experience building robust integrations between Salesforce and other enterprise platforms.
- Hands-on expertise in Salesforce configuration, customization, and integration strategies.
- Experience delivering enhancements, releases, and addressing technical debt within Salesforce platforms.
- Proactive, solution-driven mindset with the ability to work independently and take initiative.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across business and technical teams.
- Experience working across multiple geographies and time zones.
- Familiarity with DevOps principles and hands-on involvement in CI/CD and release automation frameworks.
- Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.
- Salesforce certifications (e.g., Sales Cloud Consultant, CPQ Specialist, Administrator) are an advantage.
Preferred Skills:
- Working knowledge of Community Cloud, Service Cloud or CPQ is a plus.
- Exposure to integration between Salesforce and boundary systems such as NetSuite, Coveo, Partner Portals etc.
- Familiarity with Salesforce DevOps tools and automation platforms like Copado, Gearset, Jenkins, or equivalent.
- Ability to adapt to a dynamic environment and contribute to process optimization and delivery excellence.
Top Skills
What We Do
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com
