The Role
Lead the architecture, development, and production delivery of LLM-powered applications, AI agents, and intelligent workflows for enterprise billing and subscription platforms. Manage and grow the AI engineering team, set technical direction, prioritize delivery, and ensure scalable, secure, reliable systems. Build backend services in Python and Java, design RAG and vector database architectures, integrate enterprise and SAP APIs, and oversee AI platform performance, monitoring, and cost.
Summary Generated by Built In
Who We Are:
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for ‘Consume to Cash’ process transformation and optimization.
We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client’s requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For more information, please visit our website. https://www.acuitilabs.com/
- Most Innovative Companies in The UK – 2024
- Great Place to Work® Certified™ (2022 – Present)
What we believe in:
We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organization and we strongly believe in Diversity and Inclusion. Our core values include
- Excellence
- Integrity
- Learning
- Organizational pride
- Respect
What We Do:
Innovation is at the heart of everything that Acuiti Labs offers. As an SAP Silver Partner and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation, deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management.
Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a-Service, and Software-as-a-Service. “Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions.
What We Offer You:
We are proud to be an organization that firmly believes in having a company culture that is friendly, motivating, nurturing, and challenging at the same time. We enthusiastically promote new policies and practices that ensures wellbeing of our employees.
We offer comprehensive benefits, including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognised with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being.
About the role
We are looking for a Principal AI Engineer to lead our AI work for both the engineering and the people doing it. This is a senior role with real ownership. You'll architect AI-based applications and platforms, run their delivery from first design through to production, and build and lead the team that gets them there. It's hands-on (you'll still be in the code and the architecture) but you'll also be the person setting direction, mentoring engineers, and making sure things actually ship.
The work itself is bringing LLMs, AI agents, and automation into enterprise billing and subscription platforms, usually in and around SAP, often solving problems that don't have an obvious answer yet.
What you'll do
- Owning the architecture of our AI applications and platforms, and managing delivery end to end.
- Leading the AI engineering team day to day, setting direction, mentoring, managing performance, and helping people grow.
- Planning and prioritising the team's work so it ships on time and to the right quality.
- Building LLM-powered applications, AI agents, and intelligent workflows.
- Designing the RAG, retrieval, memory, and vector-database side of things for systems that need to scale.
- Writing and reviewing backend services in Python and Java, and wiring them into enterprise and SAP APIs.
- Getting the hard parts right: prompt engineering, function calling, tool use, multi-agent orchestration.
- Keeping our systems fast, secure, reliable, and sensibly priced once they're live.
- Working closely with product, engineering, and our consulting teams to shape where the AI work goes next.
What we're looking for
- Around 10+ years in software engineering, with solid recent experience taking LLM-based systems into production.
- Experience leading and managing engineering teams, not just mentoring, but owning performance and growth.
- A track record of architecting and delivering AI applications or platforms from end to end.
- Strong Python, and good backend Java.
- Real hands-on time with frameworks like LangChain, LangGraph, AutoGen, or LlamaIndex.
- A good grasp of RAG, prompt engineering, and orchestrating LLMs at scale.
- Experience with vector databases and memory architectures, FAISS, Pinecone, Chroma, pgvector, that kind of thing.
- Comfort with APIs, function calling, and secure enterprise integrations.
- Experience on at least one of AWS, Azure, or GCP.
Nice to have
- Docker, Kubernetes, and modern CI/CD.
- MLOps or LLMOps tooling, deployment, monitoring, evaluation, observability.
- Some exposure to SAP or other large enterprise systems.
- A degree in Computer Science, Engineering, or AI/ML (though strong real-world experience counts for more).
- Open-source work, papers, patents, or talks in AI/ML.
Skills Required
- Around 10 or more years of software engineering experience
- Recent experience taking LLM-based systems into production
- Experience leading and managing engineering teams, including performance and career growth
- Track record architecting and delivering AI applications or platforms end to end
- Strong Python skills
- Good backend Java skills
- Hands-on experience with LangChain, LangGraph, AutoGen, or LlamaIndex
- Experience with RAG, prompt engineering, and orchestrating LLMs at scale
- Experience with vector databases or memory architectures such as FAISS, Pinecone, Chroma, or pgvector
- Experience with APIs, function calling, and secure enterprise integrations
- Experience with AWS, Azure, or GCP
- Experience with Docker, Kubernetes, and modern CI/CD
- Experience with MLOps or LLMOps deployment, monitoring, evaluation, or observability tooling
- Exposure to SAP or other large enterprise systems
- Degree in Computer Science, Engineering, or AI/ML
- Open-source work, papers, patents, or AI/ML talks
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The Company
What We Do
Acuiti Labs is a specialist SAP consulting firm based out of London, servicing clients globally for ‘Order to Cash’ process transformation and optimisation with a presence in Europe, North America, and South Asia. As an SAP Certified Partner, Acuiti Labs has been successfully delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. To manage the business requirement of real-time usage data monetization, AcuitiLabs uses SAP Billing and Revenue Innovation Management (BRIM) for providing end-to-end solutions for order-to-cash processes. Acuiti Labs have the experience of delivering successful transformations for multiple industries to support subscription and consumption-based Target Operating Models such as: • Mobility-as-a-Service (travel using public transport and private vehicles) • Tourism-as-a-Service (hotels, entertainment parks) • Ports-as-a-Service (Airports and Seaports) • Postal-as-a-Service • Telco-as-a-Service • Media-as-a-Service • Hi-Tech Acuiti Labs emphases on value realization and monetization of digital assets and strategies, delivering end-to-end services for clients. Customer satisfaction is at the centre of all its endeavors
