- Design, integrate, and manage complex hybrid technology ecosystems, extending SaaS solutions through configuration, integrations, and custom development.
- Evaluate and balance the use of out-of-the-box functionality versus custom solutions to meet evolving business needs.
- Validate end-to-end transaction flows and business processes across Oracle and related platforms, ensuring seamless execution from initiation through completion.
- Ensure accurate data transformation, posting, reconciliation, and reporting across upstream systems, Oracle, and downstream platforms (e.g., BI tools), with a strong focus on operational readiness.
- Lead enterprise solution architecture and design efforts, integrating multiple systems and platforms across the organization.
- Provide advanced troubleshooting, debugging, and performance optimization across both vendor-supported and internally developed applications.
- Assess and mitigate enterprise application risks, including security, compliance, scalability, and operational resilience.
- Develop strategic technology roadmaps that balance short-term delivery with long-term sustainability.
- Deliver high-quality solutions across SDLC methodologies (Agile, Waterfall, CI/CD), partnering with business and technical stakeholders to manage complex dependencies.
- Provide expert-level leadership and guidance to Senior Technology Services Advisors, setting direction for strategic initiatives, operational execution, cross-team integration, and enterprise alignment.
- Bachelor’s degree in Computer Science, Information Systems, Data Science, Business, or a related field required. Master’s degree preferred.
- Minimum of 8+ years of progressive IT experience leading, implementing, and supporting enterprise-scale technology solutions, including both SaaS platforms and custom-built applications.
- Strong knowledge of Legal and Employee Experience processes.
- Experience with Legal technology (e.g., CLM, matter management, eDiscovery) and Workforce/Employee Experience platforms (e.g., Oracle HCM, Workday, ServiceNow HRSD), with a strong understanding of compliance and regulatory processes.
- Deep experience designing and integrating SaaS solutions within complex ecosystems using APIs, middleware, and workflow/low-code platforms (e.g., ServiceNow, Power Platform, MuleSoft, Boomi), balancing configuration and custom development.Knowledge of data architecture, governance, and BI/reporting tools (e.g., Power BI, Tableau), along with exposure to DevOps practices, CI/CD pipelines, and enterprise security and risk management principles.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Data Science, Business, or related field
- Master's degree
- Minimum of 8+ years progressive IT experience leading, implementing, and supporting enterprise-scale technology solutions (SaaS and custom applications)
- Strong knowledge of Legal and Employee Experience processes
- Experience with Legal technology (CLM, matter management, eDiscovery) and Workforce/Employee Experience platforms (Oracle HCM, Workday, ServiceNow HRSD) with understanding of compliance and regulatory processes
- Deep experience designing and integrating SaaS solutions using APIs, middleware, and workflow/low-code platforms (ServiceNow, Power Platform, MuleSoft, Boomi)
- Knowledge of data architecture, governance, and BI/reporting tools (Power BI, Tableau)
- Exposure to DevOps practices, CI/CD pipelines, and enterprise security and risk management principles
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ® At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.” As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude. To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
