The Role
Provides technical support and field engineering for the Aegis Fire Control System at shipyards, ships, and shore sites. Leads system integration, installation, testing, troubleshooting, repair, maintenance, and operation of combat-system components. Designs and supports infrastructure, performs root-cause analysis, improves processes, gathers user feedback, and supports customer and contractor needs. The role is based in Saco, Maine, requires extensive domestic and occasional international travel, and involves working with military customers and defense systems.
Summary Generated by Built In
Company OverviewGeneral Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters.Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders.Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs.If who we are and what we do resonates with you, we invite you to join our high-performance team!
Job SummaryThe Aegis Combat System is an advanced, integrated command, control, weapons, and radar suite deployed globally to counter airborne and surface threats. This position represents GD OTS technical support at PTC, shipyards, and AEGIS Ashore sites, performing integration, installation, testing, troubleshooting, repair, and operation of FCS components including the MK 82 and MK 200. Based in Saco, ME, it requires frequent domestic and occasional international travel.
Impact of the RoleGeneral Profile
- Requires specialized depth and/or breadth of expertise in own job discipline or field
- Uses advanced techniques, theories, and processes to complete work
- Leads others to solve complex problems
- Works independently, with guidance in only the most complex situations
- May lead functional teams or projects
- Consistent exercise of discretion & judgment
- Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support.
- Designs, implements, installs, maintains, and administers infrastructures including hardware, software, and various configurations.
- Monitors overall performance to proactively identify potential issues and tune appropriately.
- Performs root cause analysis on failed components and implements corrective measures.
- Works with others to establish and improve processes and procedures.
- May have sole responsibility for projects and participate in disaster recovery exercises.
- Required education and experience: Associate's Degree and 8-10 years' experience
- Discipline/Major: Engineering degree required
- Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Preferred education and experience:
- Bachelor’s degree in Electrical Engineering, Electromechanical Engineering, Systems Engineering, or a related technical discipline is preferred.
- Equivalent experience, such as a U.S. Navy FCS rating, may be considered in lieu of a degree.
- field engineering /technical support experience.
- Knowledge, skills & abilities: Technical Expertise. Analytical Thinking Skills. Problem-Solving Skills.
Other Requirements:
- Availability for domestic and international travel to support production lines, contractor sites, and end-user environments.
- Willingness to adapt to variable working environments, including contractor sites, customer facilities, and ship-based installations.
- Able to obtain a U.S. DoD Security Clearance.
Preferred Qualifications:
- Experience supporting ship-based combat systems, including naval weapons, Fire Control Systems, or other integrated defense systems.
- Familiarity with Aegis Combat System architecture and components such as the MK-82 Director, MK-200 Controller, MK-15 Data Converter and MK-99 FCS.
Prior experience working directly with military customers and contractors in a technical support or engineering capacity.
- Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
- Requires regular movement throughout GD-OTS facilities.
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
- Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.
- Additional ResponsibilitiesSupport Aegis program needs in Saco, Maine and shipside as GD’s customer support rep and lead technician for the Aegis Fire Control System. Provide field engineering for integration, installation, troubleshooting, repair, maintenance, and operation of FCS on ships and shore sites. Gather user feedback to support product improvements.
Required Qualifications
Skills Required
- Associate's degree
- 8-10 years of experience
- Engineering degree
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Availability for domestic and international travel
- Ability to obtain a U.S. Department of Defense security clearance
- Bachelor's degree in Electrical Engineering, Electromechanical Engineering, Systems Engineering, or a related technical discipline
- Field engineering or technical support experience
- Experience supporting ship-based combat systems, naval weapons, fire control systems, or integrated defense systems
- Familiarity with Aegis Combat System architecture and MK-82, MK-200, MK-15, and MK-99 components
- Prior experience working directly with military customers and contractors in a technical support or engineering capacity
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The Company
What We Do
General Dynamics Ordnance and Tactical Systems (GDOTS) is a global aerospace and defense company that develops and manufactures weapons systems, munitions, ammunition, and related military equipment for the U.S. military and allied nations. Its portfolio supports ground, naval, and airborne operations and includes heavy machine guns, grenade launchers, warheads, precision components, lightweight vehicles, and aircraft Gatling guns across multiple defense platforms.







