The Role
Develops and implements quality standards, process controls, testing, and inspection methods to prevent product defects. Audits production processes, materials, and suppliers; performs root cause analysis; recommends corrective actions; and collaborates with design, production, customers, and suppliers to mitigate quality risks and ensure compliance with standards such as ISO 9001.
Summary Generated by Built In
Company OverviewGeneral Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters.Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders.Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs.If who we are and what we do resonates with you, we invite you to join our high-performance team!
Job SummaryDevelops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed. Analyzes reports and defective products to determine trends and recommend corrective actions. Collaborates with customer and supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs. This role ensures proactive communication, problem-solving, and oversight to prevent discrepancies and escalations that could jeopardize business continuity and customer trust.
Impact of the RoleGeneral Profile
- Requires specialized depth and/or breadth of expertise in own job discipline or field
- Uses advanced techniques, theories, and processes to complete work
- Leads others to solve complex problems
- Works independently, with guidance in only the most complex situations
- May lead functional teams or projects
- Consistent exercise of discretion & judgment
- Establishes quality standards for products and processes and suggest modifications meant to prevent defects in components or final products.
- Works closely with cross-functional teams, including product design, product management, and production, to identify and mitigate quality risks.
- Audits production processes, raw materials, or suppliers/vendors to ensure that established quality standards are met.
- Conducts root cause analysis for defects, non-conformities, or other quality failures.
- May be responsible for ensuring compliance with formal external quality standards, such as ISO 9001.
- Required education and experience: Associate's Degree and 8-10 years' experience OR Equivalent Combination of Relevant Education &/or Experience
- Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Preferred education and experience: Bachelor's Degree
- Discipline/Major: Quality or Engineering degree preferred
- Knowledge, skills & abilities: Technical expertise. Ability to identify and seek needed information/Research skills. Problem-solving skills. Leadership skills.
- Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
- Requires regular movement throughout GD-OTS facilities.
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Skills Required
- Associate's degree and 8–10 years of experience, or an equivalent combination of relevant education and experience
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Bachelor's degree
- Degree in Quality or Engineering
- Technical expertise
- Ability to identify and obtain needed information and conduct research
- Problem-solving skills
- Leadership skills
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The Company
What We Do
General Dynamics Ordnance and Tactical Systems (GDOTS) is a global aerospace and defense company that develops and manufactures weapons systems, munitions, ammunition, and related military equipment for the U.S. military and allied nations. Its portfolio supports ground, naval, and airborne operations and includes heavy machine guns, grenade launchers, warheads, precision components, lightweight vehicles, and aircraft Gatling guns across multiple defense platforms.









