Primary Care and Site Administrator

Requisition Number: 2375721
Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.
Accountable for safety, security, space assignment/utilization and cross-service line communication within assigned site(s). Serves as the principal financial and operational manager for primary care specialties within defined locations including Internal Medicine, Family Medicine, Pediatrics, and supporting programs and services. Collaborate regularly with primary care clinical leadership and has direct oversight for primary care supervisors to ensure that site operations appropriately support high quality delivery of patient care. Ensures specific specialty priorities are met and that standard work is implemented as directed by central leadership. Represents the organization in local community.
Primary Responsibilities:

• Oversee site operations, including space planning, safety compliance, and emergency communications
• Act as on-site leader, supporting staff and clinicians, resolving patient concerns, and fostering a positive team culture
• Manage scheduling, orientation, and communication for providers and staff; lead meetings and huddles
• Collaborate with specialty, financial, and ancillary teams to optimize workflows and service delivery
• Monitor key performance indicators, budgets, and access metrics; analyze data and present updates to leadership
• Supervise clinical operations staff, including hiring, training, and performance management in partnership with HR and clinical leadership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Bachelors' degree (or equivalent education, training or experience) in an appropriate discipline
• 7+ years of professional-level healthcare operational experience in progressively responsible roles
• 3+ years of management experience in clinical operations, preferably in an outpatient multi-specialty medical group practice
• Proven ability to achieve results in a rapidly changing environment

Preferred Qualifications:

• Masters' degree in business administration, public health or health care
• Experience managing organizations with both direct and indirect reporting relationships
• Proven solid problem solving and complex patient management skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.