Pricing Specialist

Posted 5 Days Ago
Be an Early Applicant
Tacoma, WA, USA
In-Office
24-37 Annually
Mid level
The Role
Establishes customer pricing and quotes for transportation and logistics services while handling inbound sales inquiries, prospecting, qualifying leads, and meeting conversion quotas. Maintains CRM activity records, prepares customer presentations, supports account representatives, and resolves customer service or operational issues. Requires strong communication, organization, mathematical, customer service, and problem-solving skills in a hybrid work environment.
Summary Generated by Built In

Pricing Specialist

 

Position Profile

This position is responsible for selling Carlile’s services, understanding our pricing infrastructure, and applying that knowledge to successfully satisfy inbound customer pricing requests and/or other customer needs.

 

Essential Duties

• Operate safely and in compliance with all established HSSE policies and procedures

• Establish rates and price quotes for customers ranging from less-than-truckload (LTL), truckload (TL), logistics and other company services

• Handles inbound, unsolicited prospect calls to convert into sales

• May also take unsolicited prospect calls and refer leads to outside sales Account Representatives for future business, and provide support as needed

• Successfully meet sales and conversion quotas established for the commercial sales team

• May make outgoing sales calls, prospecting with follow-up calls and emails to qualify new leads in a targeted market

• Keep current on company service offerings with respect to business operations

• Input all sales call activity into CRM system for knowledge management and reporting

• Prepare professional customer presentations as required

• Investigate and troubleshoot customer service and operational issues

• Perform other duties as assigned

Qualifications

• High school diploma or GED equivalent required

• An undergraduate degree in business administration, or a related discipline is preferred

• Two to three years of previous customer service, sales, and/or pricing experience is required


Knowledge, Skills, and Abilities

• Must be proficient in MS Office suite of applications including Outlook and Excel

• Proven ability to multi-task and work under pressure while meeting deadlines

• Demonstrated attention to detail and work in a timely, accurate and efficient manner

• Must be able to work independently, be self-motivated, be a problem solver and goal oriented,

and also work in a team environment

• Must be able to prioritize daily task and assignments

• Must be able to adapt to change in a positive and constructive manner

• Must possess excellent communication skills, both verbal and written

• Must be able to work well with internal departments, vendors, and customers

• Ability to work with mathematical concepts such as fractions, percentages, ratios and practical

situations

• An enthusiastic and positive work attitude with strong interpersonal skills

• Must have excellent customer service skills

• Ability to exhibit a professional attitude and appearance

• Ability to read and comprehend simple instructions, short correspondence, and memos

• Ability to effectively present information one-on-one and in small group situations with customers,

clients, and other employees


We’re committed to taking care of you and your family, today and in the future. 

Here’s what you can look forward to:

  • Compensation
    • Competitive base annual salary range: $23.90 - $37.00, depending on experience and qualifications
  • Health & Wellness
    • Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
    • Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage 
  • Retirement
    • Generous 401(k) plan with a 4% company match
  • Paid Time Off
    • 2 weeks’ vacation annually
    • 7 company holidays 
    • 7 days of sick leave annually
  • Flexibility & Balance
    • Work‑from‑home on Mondays & Fridays, for foreseeable future
  • Extras that Make a Difference
    • Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
    • Hybrid work schedule (M & F – work from home; Tu-Thu – in office)

Skills Required

  • High school diploma or GED equivalent
  • Two to three years of customer service, sales, and/or pricing experience
  • Proficiency with Microsoft Office, including Outlook and Excel
  • Undergraduate degree in business administration or a related discipline
  • Ability to establish rates and price quotes for LTL, truckload, logistics, and other services
  • Excellent verbal and written communication skills
  • Excellent customer service and interpersonal skills
  • Ability to work with fractions, percentages, ratios, and practical mathematical situations
  • Ability to multitask, prioritize assignments, meet deadlines, and work under pressure
  • Ability to work independently and collaboratively with internal departments, vendors, and customers
  • Ability to use CRM systems for sales activity tracking and reporting
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The Company
HQ: Federal Way, WA
280 Employees
Year Founded: 1975

What We Do

TOTE provides twice-weekly shipping service to Alaska and Puerto Rico with offices in Anchorage, AK; Tacoma, WA; Jacksonville, FL; and San Juan, Puerto Rico. We operate the world's first LNG-powered containerships between Jacksonville and Puerto Rico and a fleet of roll-on/roll-off (RO/RO) cargo ships between Tacoma and Anchorage. Together, with our vessel and crew management company TOTE Services, TOTE Maritime Alaska and TOTE Maritime Puerto Rico compose the TOTE family of companies. Dedicated, Reliable and Built To Serve.

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