At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.
Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
The Company:
Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
What’s in it for you:
Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.
Address:
GuatemalaThe Pricing Product Manager is a strategic role responsible for defining the vision, roadmap, and value of the company’s pricing products, while iteratively adapting to customer feedback and market changes. This role owns the performance of all pricing methods across all merchandise categories, measured by sales performance (margin, sales velocity, inventory turns), pricing indicators (penetration, acceptance, average price), and field satisfaction with pricing. AI is foundational to this role: the Pricing Product Manager partners with Data Science to deliver AI-driven pricing models, Gen AI-powered data cleanup (aliasing and MDM), and pricing experimentation infrastructure, and champions AI adoption across the pricing function. This role leads the strategy of HOW we price and triggers WHEN pricing methods need to be optimized. This role involves close cross-functional collaboration with Data Science, Pricing Analysts, Data Engineering, Earning Assets, field operations, and executive leadership to identify pricing opportunities, validate them through controlled experiments, and operationalize pricing improvements at scale. The Pricing Product Manager owns pricing strategy; the Pricing Analysts own pricing diagnostics and root-cause analysis, feeding validated insights into this role's decisions.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Own the performance of all pricing methods across all merchandise categories against sales, pricing, and field-satisfaction KPIs.
- Lead the strategy of HOW we price: which categories need direct input pricing (DIP prices) tied to retail prices, which parameters drive the Historic Pricing method, which manufacturers and models are covered in the product master data (MDM), and which categories require price buffers.
- Trigger WHEN pricing methods need to be optimized, based on performance signals and early-warning indicators.
- Define the vision, roadmap, and requirements for AI-driven pricing products — translating model performance into business outcomes and championing AI adoption across the pricing function.
- Partner with Data Science to build and operationalize pricing experimentation infrastructure — pilots, A/B tests, trigger logic, and monitoring — including the introduction of a partner-developed AI pricing model (Scoop).
- Drive automation and data quality across the pricing pipeline with Data Science and Data Engineering — replacing manual processes with scalable, AI-assisted systems and leveraging Gen AI/LLM product matching to improve the product master data (MDM), aliases, and pricing parameters.
- Build the analytical methodology, trigger logic, and response playbook alongside the Pricing Analysts — who own pricing diagnostics and root-cause analysis — then own the trigger-to-action workflow: classify pricing issues (data anomaly, aliasing, MDM, or methodology), recommend a fix, estimate the impact, and communicate it to business stakeholders (Earning Assets).
- Guide the integration of external and competitive prices into pricing methods to keep prices market-aligned.
- Ensure stable prices during transitions and manage the risk of pricing releases through pre- and post-release analysis.
- Prioritize the pricing backlog, balancing immediate enhancements against strategic builds.
- Communicate pricing performance, planned changes, and expected business impact to business and executive stakeholders, guiding data-driven pricing decisions and AI adoption.
EDUCATION & EXPERIENCE:
- Bachelor’s degree in Business, Economics, Engineering, Computer Science, or related field; MBA or advanced degree preferred.
- 7+ years of product management experience, including ownership of data-driven or AI-powered products.
- Proven experience partnering with data science teams to build and ship ML, AI, or Gen AI products end-to-end.
- Technically hands-on: working SQL and Python — able to self-serve analysis, query data directly, and validate model outputs.
- Demonstrated practical use of AI tools (Claude Code, Claude, or similar LLM tools) in daily work — AI fluency is critical to how this team operates.
- Experience in pricing, revenue management, or merchandising analytics strongly preferred.
- Experience designing and running experiments (A/B tests, pilots, monitoring) to validate product changes.
- Retail, resale, e-commerce, or pawn industry experience a plus.
EZCORP is an Equal Opportunity Employer
Skills Required
- Bachelor's degree in Business, Economics, Engineering, Computer Science, or related field
- MBA or advanced degree
- 7+ years of product management experience, including ownership of data-driven or AI-powered products
- Proven experience partnering with data science teams to build and ship ML, AI, or Gen AI products end-to-end
- Hands-on experience with SQL and Python for analysis and model validation
- Practical use of AI/LLM tools (Claude, Claude Code, or similar) in daily work
- Experience designing and running experiments (A/B tests, pilots, monitoring)
- Experience in pricing, revenue management, or merchandising analytics
- Retail, resale, e-commerce, or pawn industry experience
- Familiarity with master data management (MDM), product matching, and data quality processes
EZCORP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EZCORP and has not been reviewed or approved by EZCORP.
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Affordable Benefits — Employee-only medical premiums are often covered at no cost, with medical, dental, and vision included as standard options. This lowers out-of-pocket burden for individuals and stands out within the package.
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Leave & Time Off Breadth — Offerings include PTO, paid holidays, volunteer time, and parental leave. The breadth provides multiple avenues for time away beyond basic vacation.
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Wellbeing & Lifestyle Benefits — Perks include employee merchandise discounts and structured training programs alongside core benefits. Such additions enhance day-to-day value beyond base pay.
EZCORP Insights
What We Do
Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW. We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! At EZCORP, we are committed to fostering an environment that values diversity, inclusion, and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. We celebrate our Team Members’ differences, experiences, and beliefs. Our dedication to promoting diversity, inclusion and equal opportunity is critical to ensuring that EZCORP can attract and retain talent with the skills and abilities to lead the way today and to step into greater roles tomorrow.
