Pricing Manager

Freshfields is a global law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.

Our people make our firm, we are a people business and want to create a welcoming and supportive environment where all can flourish. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams.

We aim to add value in everything we do, we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.

The Pricing & Profitability Unit is a specialist function that sits within the Matter Support Team and works directly with attorneys and firm leadership to deliver the commercial intelligence and strategic advice needed to win, structure, and manage client engagements profitably. By working collaboratively across all US practice groups, the team shapes fee strategy, provides matter-level economics oversight, and delivers the financial insight that partners rely on to make confident commercial decisions.

As a Manager within the Pricing & Profitability Unit, based in New York, you will serve as a trusted pricing adviser to partners and practice group leadership across our US offices. You will bring deep commercial expertise and a proactive advisory approach to the heart of Freshfields' US pricing function, while also contributing to firm-wide initiatives. You will work closely with attorneys, business development colleagues, and finance leadership to drive pricing excellence, strengthen matter economics, and deliver high-quality strategic outcomes.

In this role, you will:

• Support pricing strategy for US practice groups, advising partners on fee structures for pitches, RFPs, and new matter openings, ensuring responses are competitive, commercially sound, and aligned with firm strategy.
• Develop tailored fee arrangements across the full spectrum of structures — hourly, fixed fee, blended rate, success fee, contingency, and hybrid models — matched to client objectives and firm profitability requirements.
• Build and maintain matter-level pricing models, internal rate benchmarks, and comparable engagement data that support timely pricing decisions.
• Contribute to the annual rate-setting process by providing analysis of market positioning, internal realization trends, and client-specific rate intelligence.
• Produce client-facing pricing narratives and financial summaries that articulate the firm's value proposition clearly in terms relevant to each client's business objectives.
• Monitor active matter performance against agreed budgets and pricing assumptions, proactively identifying variances, escalating risks, and advising partners on corrective action.
• Manage and oversee the day to day work of Pricing & Profitability analysts, setting priorities, reviewing outputs for quality and commercial rigor, providing coaching and development, and ensuring timely, high quality support to partners and stakeholders.
• Leverage technology, data analytics, and AI-enabled tools to enhance the quality, speed, and scalability of the team's pricing and profitability work across the US region.
• Assess staffing models, discount structures, and scope assumptions for profitability risk at the outset of engagements and throughout their lifecycle.
• Support the US write‑off approval process by providing commercial analysis and insight, ensuring decisions are assessed on their commercial merits, properly documented, and fed back into future pricing intelligence.
• Provide targeted commercial input to the monthly US revenue forecasting process, sharing relevant pricing and matter‑level intelligence with the Revenue Operations Team to inform assessments of revenue phasing, and timing where this adds incremental insight.
• Lead post-matter reviews on significant engagements, connecting original pricing assumptions to actual outcomes to strengthen future pitch accuracy and build institutional knowledge.
• Stay informed on relevant market and competitor pricing trends, translating insights into practical guidance where directly applicable to US pricing decisions.
• Educate, advise, and coach attorneys on pricing strategy, negotiation positioning, and the commercial implications of fee structure decisions.

This role requires a proactive, commercially minded professional with the ability to balance day-to-day advisory responsibilities with contributions to broader strategic initiatives. It represents a significant opportunity to sit at the intersection of client strategy and financial performance, helping to shape how one of the world's leading law firms prices and delivers its work.

• Minimum of 5+ years of professional experience in legal pricing, matter management, or a comparable commercial or financial advisory role within a professional services environment.
• 3–5 years of experience managing or supervising junior team members or workstreams, with responsibility for setting priorities, reviewing outputs, and developing talent.
• Bachelor’s degree in a relevant discipline required; concentration in finance, economics, or accounting preferred. An advanced degree (MBA or equivalent) is a plus.
• Substantial professional experience in legal pricing, matter management, or a comparable commercial or financial advisory role within professional services. Law firm experience is preferred; candidates from management consulting, Big Four advisory, or corporate legal operations with relevant transferable experience are encouraged to apply.
• Demonstrated ability to advise senior stakeholders on pricing and commercial decisions, with the credibility, independence, and sound judgment to push back constructively when appropriate.
• Strong relationship‑building and collaboration skills, with the ability to work effectively across attorneys, business services teams, and firm leadership.
• Advanced proficiency in Excel, including financial modelling and scenario analysis; experience with business intelligence tools such as Power BI or comparable platforms is valuable.
• Demonstrated interest in the practical application of AI, analytics, and emerging technology to pricing, forecasting, and matter‑level decision‑making.
• Excellent project management and prioritization skills, with the ability to manage multiple concurrent deadlines, shifting priorities, and high stakeholder expectations in a fast‑paced environment.
• Exceptional written, verbal, and presentation skills, including the ability to produce clear, polished, and client‑facing materials under time pressure.
• Familiarity with legal and financial systems such as 3E, Foundation, or similar platforms is preferred.
• Experience managing, mentoring, or developing junior staff is an asset and expected to form part of the role’s scope as the team continues to grow.
• High levels of initiative, curiosity, and commitment to continuous learning, with a desire to develop as a well‑rounded pricing and profitability professional.

Freshfields is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the States of New York and California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $150,000 to $200,000.

EEO Statement
Freshfields US LLP is proud to be an equal employment employer. Our policies and practices will be free from unlawful discrimination based upon race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law. We strive to promote an atmosphere that encourages equal opportunities and prohibits discriminatory practices, including sexual harassment.
Disability Accommodation for Applicants to Freshfields US LLP
Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at [email protected] , or you can send your resume to [email protected] , or you can call us at +1-212-277-4000.