Interested in climbing aboard with the Syfan Team?
Essential Duties:
Oversee the process of pricing and coordinating the Request for Proposals (RFPs) with appropriate Sales Team members, ensuring that pricing is thorough, and every deadline is met
Oversee the process of customer spot automation bots to ensure logic and rates are being correctly submitted on spot boards
Supply Procurement Souring Specialists with lanes and targets to gather rating and capacity information for contract and spot opportunities
Attend regular pricing software meetings to provide feedback and manage relationships between vendors
Archives all the RFPs by uploading data into the logistics management software (LMS)
Vet logistics and other related software based on industry knowledge and impacts to the company
Maintains digital records for each Customer
Reviews contracts and communicates with our insurance company and attorney to discuss terms, works with customers on any contract revisions, maintains records of all customer contracts
Assists Business Development with New Customer setup; including communication with Credit, Legal, and Operations to assure all documents and procedures are disseminated to the appropriate personnel
Uploads rates for awarded lanes into LMS; assists auditors and accounting with any questions regarding rates
Maintains fuel records for all Customers including setup in LMS, calculation of fuel based on Customer requirements, and resolution of small fuel cuts with Accounting and Operations departments.
Updates and distributes Customer and Carrier packets including communication with attorney, insurance and upper management regarding modifications
Produces monthly sales reports for management, utilizes Business Intelligence software to produce KPIs, assists Division Managers in analyzing customer data
Provide reports as requested to Executive Management regarding operations and sales
Assists with projects as requested, conducting research, profitability analysis, coordination with outside vendors, working with multiple departments
Main point of contact for Operations regarding insurance related questions, works with insurance agent to obtain coverage for non-standard loads, assists Accounting and Upper Management with yearly renewal, maintains customer insurance limits in McLeod
Other duties as assigned
Team Leadership & Mentorship
Provide guidance, training, and mentorship to pricing analysts and support staff.
Review and validate pricing work completed by the team to ensure accuracy, consistency, and alignment with company strategy.
Help establish best practices, pricing standards, and documentation processes.
Support onboarding of new team members by sharing tools, methodologies, and market knowledge.
Experience and Skills:
Required: 5 years of experience in transportation logistics operations
Advanced computer skills (i.e. Microsoft Excel, Microsoft Word, Microsoft PowerBI, Adobe, customer web sites, keyboard proficiency)
Excellent organizational and prioritization skills
Strong communication and presentation skills, both oral and written
Strong analytical capabilities and problem-solving skills
Experience maintaining professional and cooperative relationships with all internal and external customers
Experience working independently and making sound decisions under demanding time constraints
Experience performing under heavy demands while maintaining exceptional quality
Experience performing detail-oriented tasks
Ability to recognize and correct discrepancies
Effective multi-tasking
Discretion in handling confidential material
A customer-driven and team-oriented individual who collaborates across the company
Education Requirements:
Required: High School Diploma/GED equivalent
Bachelor’s Degree or minimum of 5 years of equivalent industry experience preferred
Supervisory Responsibility
Supervises Pricing Analysts, Pricing Support Specialist, and Procurement Sourcing Specialists.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Top Skills
What We Do
Syfan Transport and Syfan Logistics together represent a successful high-tech, multi-million dollar corporation, but remain a family business at heart - and an old-fashioned American success story. With close to a half century of experience in trucking and logistics, the Syfan family has been in the transportation business for a very long time.
As an asset-based transportation company, Syfan Transport provides customers with the flexibility and reliability they are looking for. The Syfan fleet includes a wide assortment of refrigerated, flatbed and dry vans to meet virtually every customer need.
For shippers faced with a sudden spike in shipping volume or the occasional spot load, Syfan Logistics offers its third-party brokerage services to fill those emergency gaps.
While we supplement our private fleet with third-party carriers, we don’t take a back seat to safeguarding your loads. We are so confident in our ability to deliver that we back all of our customers’ shipments with Primary Cargo Insurance so you never have to deal with a middle man.
We support all of this 24 hours a day with live on-site service, seven days a week to provide accurate updates on the status of your shipments.
In 2017, our company has focused on being “Ready, Willing, & Able” in regard to new federal requirements for Electronic Logging Devices (ELD) and safer food transport under the Food Safety Modernization Act (FSMA). For both rule changes, Syfan will be ready well ahead of this year’s deadlines. The sooner the better, because working with an ELD-compliant carrier in the future will be just as important as protecting shipments with cargo insurance.
Our story is far from over, because the formula continues to work with a growing staff of over 140 professionals and a successful partnership with hundreds of customers and thousands of carrier partners. The only thing missing now, is your partnership.
