Our Opportunity
Chewy is seeking a highly motivated Pricing Analyst to join our Pricing Operations team in our Plantation, Florida office. Pricing plays a critical role in supporting customer trust, business growth, and profitability. The team is responsible for establishing Chewy's pricing strategy, maintaining pricing accuracy and reliable reporting that enable effective business decision-making across Chewy.
This role supports day-to-day pricing operations and analysis within defined guardrails, with a focus on price integrity, competitive coverage, data quality, and defect reduction. The ideal candidate is detail oriented, organized, and comfortable working with large data sets to identify trends, investigate issues, and support sound pricing decisions. This person should be able to use established tools, reports, and processes to solve moderately ambiguous problems, perform preliminary root-cause analysis, communicate findings clearly, and partner effectively with cross-functional stakeholders to improve execution and maintain pricing guardrails. Success in this role will be measured by improvements in key operational metrics like productivity, pricing accuracy, competitive coverage, SLA adherence on key workflows and quality of analysis. Does this sound like you? If so, we would love to hear from you! Come run with the Pack!
What You'll Do
- Manage Pricing Operations workflows (Exception queues, outlier audits and competitive matching) through continuous execution, defect identification & correction, and escalation of higher-judgment cases where needed.
- Monitor competitor activity, identify pricing/promotional strategy changes, assortment updates, and site functionality changes, and communicate relevant insights and customer trust risks to the business.
- Partner with internal (Data Science, Analytics, Technology) and external (Category Management, Promotions, Finance, vendors) stakeholders to ensure pricing data, reporting, and operational inputs used in decision-making are accurate, complete, and actionable.
- Analyze recurring pricing metrics and operational trends to identify issues, develop preliminary hypotheses, and help validate root causes with cross-functional partners.
- Investigate ambiguous pricing questions using existing tools, SOPs, and business context, and summarize findings with recommendations and proposed next steps.
- Support recurring business reviews, ad hoc analyses, and continuous improvement efforts by proactively surfacing risks, anomalies, and data-backed opportunities to simplify manual processes, improve pricing accuracy, and contribute to automation or tooling enhancements where appropriate.
What You'll Need:
- Bachelor's degree in a quantitative field or equivalent analytical experience
- 1+ years of experience in pricing, analytics, ecommerce, merchandising support, operational analysis, or a related field
- Strong Excel skills and ability to work with large datasets
- Working knowledge of SQL required
- Experience using dashboards and reports, preferably Tableau, to monitor KPIs and investigate defects or performance issues
- Familiarity with Jira or similar ticketing or workflow management tools
- Strong written and verbal communication skills and ability to translate data into clear business summaries
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Comfort working within established processes while investigating exceptions and escalating complex issues appropriately
- Experience identifying opportunities to streamline recurring workflows; exposure to scripting or process automation (Python or VBA) is a plus
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].
To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree in a quantitative field or equivalent analytical experience
- 1+ years of experience in pricing, analytics, ecommerce, merchandising support, or related field
- Strong Excel skills and ability to work with large datasets
- Working knowledge of SQL
- Experience using dashboards and reports (monitoring KPIs and investigating defects)
- Experience with Tableau
- Familiarity with Jira or similar ticketing/workflow management tools
- Strong written and verbal communication skills and ability to translate data into business summaries
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Comfort working within established processes while investigating exceptions and escalating complex issues appropriately
- Experience identifying opportunities to streamline recurring workflows
- Exposure to scripting or process automation (Python or VBA)
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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