At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
The pricing team at Forrester supports top- and bottom-line growth through strategic, disciplined, and data-driven pricing. It also manages the product configuration and pricing data in the configure, price, quote (CPQ) system, which is used by the global Forrester sales force to generate quotes for clients.
The Pricing Analyst reports to the pricing manager and is responsible for reporting on various business metrics, analyzing those metrics to provide actionable recommendations to product and sales leaders, and supporting automation and optimization of pricing processes and systems. The Pricing Analyst is also the subject matter expert, technical liaison, and business owner of the configure and price functionalities of the CPQ system in Salesforce.com, in collaboration with the pricing team, the Forrester technology management team, and the larger Forrester organization. The ideal candidate is highly organized, can work with complex systems and data, and can simultaneously manage multiple high-priority projects. This role has an outstanding opportunity to learn the Forrester product portfolio and to work with all lines of business within the company.
Forrester employees want to make an impact. So do our clients. Both want to be challenged by future-focused thinking. And they’re hungry to lead change and drive growth. These are the business leaders we inspire, and who inspire us. These are the clients and colleagues we collaborate with every day. How cool is that? We are looking for someone who strives to:
- Challenge thinking.
- Lead change.
Job Description:
- Provide monthly and quarterly reports on key pricing metrics for each product line, sales team, and market segment, utilizing financial reporting and custom analytics. Identify pricing trends, risks, opportunities, and proposed actions to improve performance. Present to product leaders and sales leaders.
- Improve reporting efficiency and accuracy through automation and optimization of reporting processes, systems, and tools.
- Provide analytical support to the pricing team on individual deals, including collecting customer financial and operational information, current and historic prices, and competitive information, in order to prepare price-to-win proposals.
- Provide analytical support to the pricing team on quarterly and yearly changes in pricing and packaging for each product line and for each region/market.
- Maintain product and pricing configuration, including product hierarchy, product attributes and options, price lists, and business rules in the CPQ tool. Identify and resolve issues related to product and pricing configuration and master data.
- Manage product and pricing release cycles, including gathering requirements from the pricing team, product managers, and finance. Implement product and price changes in the master data within the development, test, and production environments.
- Perform end-to-end user acceptance testing (UAT), and manage UAT with the relevant business owners for all product and pricing changes in Salesforce.com.
Job Requirements:
Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and sophisticated thinking.
Required qualifications:
- A bachelor’s degree in economics, finance, or accounting.
- Five-plus years’ experience (or three-plus years with advanced degree) with pricing or financial analysis, preferably within the business services industry.
- Ability to construct and understand complex financial models, and to translate analyses into understandable conclusions and prescriptive recommendations.
- Ability to create advanced reports and dashboards in Excel and in Salesforce.com, including integration of data from multiple sources and effective visualization of results.
- Strong written and verbal communication, planning, and organizational skills. Highly detail oriented with a demonstrated ability to solve problems and use analytical thinking.
- Comfort and experience in working in cross-functional projects with product, sales, information technology, and corporate finance. Ability to meet deadlines and to manage multiple priorities.
- Proficient in Microsoft Office, especially in Excel and PowerPoint.
Preferred qualifications:
- An MS degree in finance or an MBA degree is a plus.
- Experience with Tableau or other data visualization software is a plus.
- Experience with CPQ software (Salesforce CPQ, etc.) and/or with pricing analytics software (PROS, Vendavo, etc.) is a plus.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
Explore #ForresterLife on:
Glassdoor
FLSA Status:
Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
Benefits at a Glance
Benefits at a Glance - Cambridge
Top Skills
What We Do
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; over 52 million real-time feedback votes; and the shared wisdom of our clients
