Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
Data and analytics play a pivotal role in Credit Karma’s mission and every part of our business – informing new product design, driving marketing efficiency, and powering the recommendations we personalize to each of our over 140 million members.
We’re seeking a driven, results-oriented, problem solver to join the Partnerships Analytics & Pricing team to support our Pricing function. In this role, you will use your analytical and strategic experience to create data-driven business recommendations and to help manage our regular Pricing reviews for some of our largest impact verticals (Credit Cards, Personal Loans, etc). Rigorous Pricing allows us to continue offering a robust marketplace full of competitive offers for our members and allows Credit Karma to continue investing in the products and experiences that allow us to grow our business. This role has high visibility to leaders across our business and is the perfect fit for a strong analyst who wants a high-degree of ownership over a complicated and rigorous pricing process.
What you’ll do:
- Leverage internal and external data to develop business recommendations that generate value for Credit Karma and our partners
- Conduct analyses of the macroeconomic consumer finance environment, financial institution performance, and competitive dynamics to understand and identify trends that can impact our business
- Manage our PV and customer value analytical frameworks
- Propose data-driven recommendations to change our Pricing rate card and identify opportunities to evolve our discount framework to benefit our partners
- Work with a cross-functional team of internal stakeholders (Business Development, Pricing Operations, Business Intelligence, Legal, etc.) to identify and implement changes to our Pricing framework
- Develop learning agendas and test plans to support agile, data-driven decision-making
- Perform exploratory analysis to generate hypotheses, identify gaps, and size opportunities for new product features or partner strategies
- Unlike some analytics functions, you are not a service provider. You’re a thought leader to the business, owning end-to-end analytic work streams, defining success and performance metrics, and delivering actionable insights and recommendations for cross functional groups and partners
What’s great about the role:
- You will have high visibility and exposure within the company, by partnering with and presenting to senior stakeholders on critical business problems that have a direct impact to our revenue
- Pricing provides valuable leverage to Credit Karma’s business as we look to sustain our recent growth, invest in our products & member experiences, and optimize our partners’ performance on our platform
- Through Credit Karma’s exposure to our 130+ million members and many of the largest financial institutions in the US, you will be able to build a truly horizontal perspective of the Credit Cards & Personal Loans industry and consumer finance more broadly
- You will work across all of our business units that have financial institution and lending partners, enabling you to have a broad and unique perspective across large parts of the business
Minimum Basic Requirement:
- 2-4 years of analytics experience and BS/MS in Math, Statistics, Economics, Engineering, Data Science, Marketing, or Finance
- 2+ years of experience with SQL
- 2+ years of experience with A/B testing and/or statistical analysis
- 2+ years of experience with data visualization tools such as Looker/Tableau for insight synthesis and presentation
- Familiarity with consumer finance concepts, including credit products, personal finance behaviors, credit scoring, and pricing dynamics
Preferred Qualifications:
- Fintech, financial services, consulting or a similar strategic or analytical experience
- Experience in customer segmentation, cohort analysis, and lifetime value analysis / NPV analysis
- Ability to communicate qualitative and quantitative results clearly, succinctly and confidently in verbal and written communications
- Strong problem-solver able to identify opportunities for growth or improvement to advance the goals of our both our partners and our business
- Ability to thrive in a fast-paced, dynamic, and often ambiguous work environment
- Ability to work cross functionally and assert influence internally/externally
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
- GDPR Privacy Policy
- U.S. Job Applicant Privacy Notice
Top Skills
What We Do
Credit Karma is focused on championing financial progress for over 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for resources as they work toward their financial goals. This includes tools for credit and identity monitoring, credit card recommendations, shopping for loans (car, home and personal), and growing their savings* -- all for free. We’ve grown significantly through the years, adding more than 70 million members in the last five alone. We currently have more than 1,300 employees spread across offices in Oakland, Charlotte, Los Angeles, and London.
Disrupting the financial industry is not an easy task. That’s why we know it’s one worth doing. Our core values of helpfulness, ownership, progress and empathy guide our work and our relationships.
Championing financial progress for everyone is a big mission that requires passionate people working together to make a difference in the world. If you’re up for the task, we’d love to have you on our team. Check out our open positions: https://www.creditkarma.com/careers.
*Banking services provided by MVB Bank, Inc., Member FDIC
Why Work With Us
We are a place to inspire, connect and grow. We are a diverse community of passionate people using innovation and technology to improve the lives of our members. We value our people and create ongoing opportunities for both personal and professional growth and connection. Doing good and making an impact is at the center of everything we do.
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