dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
- Lead end-to-end implementation projects in collaboration with the Consulting Manager.
- Configure enterprise software to meet client requirements and deliver workflow demonstrations.
- Act as SME for software capabilities, supporting clients through training and issue resolution.
- Translate business needs into technical solutions and manage data integrations.
- Conduct UAT, QA testing, and support GO Live activities.
- Develop documentation, training materials, and deliver sessions to ensure best practices.
- Stay current with product updates and apply new features to client workflows.
- 2+ years in enterprise software implementation or 4+ years in Price/Promotions (retail/CPG/dunnhumby).
- Strong business analysis, workflow optimization, and project management skills.
- Proficiency in data analytics (Excel; programming a plus).
- Excellent communication and presentation skills.
- Willingness to travel 30–40%.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Top Skills
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
