President - US Operations

Posted 6 Days Ago
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Philadelphia, PA, USA
In-Office
Expert/Leader
eCommerce • Food • Information Technology • Software
The Role
Lead Foodhub's US expansion with full P&L ownership: define and execute growth strategy, build teams and operating model, drive commercial growth and partnerships, ensure customer and product alignment, and deliver operational excellence and profitability.
Summary Generated by Built In

We're looking for an exceptional President to build the next chapter of Foodhub in the United States.

This isn't a role for someone who simply wants to manage an established business. It's for someone who enjoys building one.

You'll work directly with the CEO and Executive Leadership Team to accelerate Foodhub's growth across the US, shaping our commercial strategy, building exceptional teams, developing strategic partnerships and establishing Foodhub as one of the leading hospitality technology platforms in the market.

You'll have full ownership of the US business, including commercial growth, operations, market expansion and profitability. More importantly, you'll have the freedom to challenge ideas, move quickly and influence decisions across every part of the organisation.

We're a founder-led business, so we're looking for someone who's comfortable working in a fast-moving environment where priorities evolve, opportunities emerge quickly, and success comes from taking ownership rather than waiting for direction.

If you're excited by building businesses, winning customers, developing people and creating long-term value, we'd love to hear from you.

RequirementsExecutive Leadership  
  • Partner with the CEO to define and execute Foodhub's long-term US growth strategy. 

  • Lead the overall performance of the US business with full accountability for commercial success. 

  • Help shape company strategy by bringing market insight, fresh thinking and commercial opportunities.  

  • Build strong alignment between the US business and Foodhub's global leadership team. 

Commercial Growth & Market Expansion  
  • Develop and execute a scalable commercial growth strategy for the US market. 

  • Increase market share through customer acquisition, strategic partnerships and commercial innovation. 

  • Identify new markets, territories, and revenue opportunities. 

  • Drive sustainable revenue growth while maintaining commercial discipline. 

  • Evaluate strategic partnerships, acquisitions, and new business opportunities where appropriate. 

 
Build & Scale the Business  
  • Build the structures, teams, and operating model required to support long-term growth. 

  • Develop scalable processes that improve execution without creating unnecessary complexity. 

  • Create a culture of ownership, accountability and continuous improvement. 

  • Build a business that can scale efficiently as Foodhub continues to grow. 

Customer & Partner Success  
  • Build long-term relationships with enterprise restaurant groups, franchise operators and strategic partners. 

  • Ensure Foodhub consistently delivers exceptional value to customers. 

  • Act as the executive sponsor for key customer relationships. 

  • Identify opportunities to strengthen customer retention and long-term partnerships. 

Product, Innovation & Market Insight  
  • Work closely with Product and Technology teams to ensure the platform continues to meet evolving market needs. 

  • Bring customer feedback directly into product development. 

  • Monitor competitor activity, consumer behaviour and industry trends. 

  • Champion innovation that strengthens Foodhub's competitive position. 

Operational Excellence  
  • Ensure operational delivery supports commercial growth and customer success. 

  • Establish clear KPIs across sales, operations and customer performance. 

  • Improve efficiency while maintaining a strong customer experience. 

  • Lead cross-functional collaboration between US and global teams. 

Leadership  
  • Recruit people who align with Foodhub's culture and DNA. 

  • Foster a culture where people move quickly, solve problems, and take ownership. 

  • Lead by example through visibility, accessibility, and hands-on leadership. 



Benefits
  • 33 days fully paid annual leave/vacation days (inclusive of all public holidays).

  • Enrollment in the company 401K plan with a 3% employer contribution.

  • Healthcare insurance contribution from the business (details provided via TriNet).

  • Company-provided laptop.

  • $50 per month cellphone expense contribution.



Skills Required

  • Define and execute long-term US growth strategy in partnership with the CEO
  • Full accountability for commercial success, market expansion, and profitability of the US business
  • Develop and execute a scalable commercial growth and customer acquisition strategy
  • Identify new markets, territories, revenue opportunities, and evaluate partnerships or acquisitions
  • Build structures, teams, operating model, and scalable processes to support long-term growth
  • Recruit, develop, and lead cross-functional teams aligned with company culture
  • Act as executive sponsor for key customer relationships and foster partner success
  • Work closely with Product and Technology to incorporate market feedback into product development
  • Establish and monitor clear KPIs across sales, operations, and customer performance
  • Comfortable operating in a fast-moving, founder-led environment and taking ownership
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The Company
HQ: Stoke-on-Trent
1,259 Employees

What We Do

Foodhub is a leading provider of EPOS software and online ordering solutions for takeaways and restaurants, operating as an online platform for ordering food products and a food delivery service.

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