For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
As President, New England Market (Massachusetts and Connecticut), you will be responsible for strategically leading the market, balancing financial performance with a positive workplace culture, fostering key relationships with state regulators and partners, driving employee engagement, ensuring clinical and quality excellence and maintaining compliance and operational efficiency.
Primary Responsibilities:
- Serves as strategic leader of the market, responsible for setting mid/long-range strategic plans based on market, product, reimbursement and competitive dynamics, and on driving growth through new geographies, business lines, M&A, partnership, risk transfer, contracting models and SCA/ specialty network
- Holds ultimate accountability for market P&L including growth of risk-based lives, revenue, IOI, NPS, quality/clinical metrics and employee/provider engagement, operating and capital budgets,as well as leadership of COO, CMO and Strategy/Growth Lead
- Key member of the Optum Health leadership team responsible for influencing overall strategy and capabilities with an enterprise mindset
- Partners with national teams in areas of M&A, Network, Payer + Provider + Hospital Contracting, Marketing and Analytics, bringing both an enterprise mindset and regional best practices/feedback and ultimately driving innovation, efficiency and optimized standardization
- Acts as external face of the market, responsible (in partnership with CMO) for marketing, key payer relationships, value based care advocacy and PR/media
Skills and Knowledge:
- Thorough operational and clinical understanding of healthcare delivery systems
- Solid knowledge of reimbursement models across the continuum from fee for service to full risk
- In-depth understanding of cost, clinical quality, patient and provider satisfaction levers and their interaction
- Solid financial and operational background in physician practice management
- Solid visionary leadership skills and ability to execute that vision including strategic thinking, business transformation, change leadership, organization design and effectiveness, product and service mix and incentive alignment
- Demonstrated entrepreneurial openness and ability to explore new possibilities and to approach issues differently; intellectually agile
- Demonstrated ability to recognize, prioritize and evaluate market trends and specific growth opportunities, together with commercial acumen to negotiate favorable outcomes
- Demonstrated business acumen; able to assess financial implications of decisions and actions; able to understand how strategies and tactics work in the marketplace and impact Optum Health
- Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans and lead improvement initiatives
- Deep understanding of medical/clinical leader and staff needs, mindsets, motivations and dissatisfiers, together with ability to factor these into growth and operating plans in a corporate environment
- Solid influencing skills; ability to quickly build credibility and gain the confidence of individuals at all levels
- Proven ability to work collaboratively with colleagues, physicians and teammates to create a results-driven, team-oriented environment as well as with third parties; viewed as leader in the health system community
- Ambitious and proactive; able to identify meaningful goals and capture the imagination of others to achieve them; able to add value to discussions or projects that impact Optum and Optum Health's position in the industry; able to bring out the best thinking and attitudes; able to recognize unique contributions of individuals and teamwork
- Solid desire to lead, develop and mentor other teammates - ability to grow and challenge leaders
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 15+ years of progressive management experience in healthcare leadership, with a balanced focus on business and clinical operations and patient satisfaction
- 10+ years of experience working with institution/provider and payer negotiations
- 10+ years of operational experience within a complex matrix environment, demonstrating flexibility and an ability to optimize outcomes across stakeholders
- Large scope P&L accountability - in the range of $16B+ revenue - in an environment of high expected growth, both organic and inorganic
- Experience across both managed care and fee for service-based models; extensive experience of risk bearing entities
- Ability to travel up to 25-50% of the time
Preferred Qualifications:
- 10+ years of clinical practice experience
- 5+ years of experience working with employed operations and affiliated network management
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $225,000 to $375,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.