9:30p - 8:00a Tuesday - Friday
Hybrid (in-office Thursdays, remote remaining days)
(* denotes an “essential function”)
■ *Utilize appropriate logs and/or tracking software for all presentation work
■ *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
■ *Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed
■ *Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
■ *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
■ *Communicate with team members, lead, supervisor or client on job or deadline concerns
■ *Meet contracted deadlines for service delivery to our clients
■ *Troubleshoot basic software or hardware problems
■ Help to foster a proactive environment of continuous service enhancement and relationship building with the client
■ Perform Quality Assurance on own work and/or work of others, as requested
■ Adhere to Williams Lea Tag policies, in addition to client policies
Use equipment and supplies in a cost efficient manner
Job qualifications
- High school diploma or equivalent
- Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
- Strong attention to detail; able to work on multiple projects simultaneously
- Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
Pay: $18/hour + differential
Top Skills
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
