Presentation Workflow Coordinator - Mon - Thurs 10pm-8am

Williams Lea is hiring for Presentations Workflow Coordinator for our New York City office to work Monday through Thursday, 10:00 pm to 8:00 am!

Pay: $26.60 - $28.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

Do you enjoy delivering exceptional customer service and have a technical eye to detect and ensure proper corrections (creation, formatting, edits, proofing, etc.) of documents? This position could be for you! In this role, your primary function will be providing timely and accurate presentations support to clients of an intermediate to advanced level.

Job duties

• Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed
• Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues
• Applies own creativity, grammatical and/or composition skills to design and layout elements in presentations or materials to effectively support the clients intended message.
• Acts as a leading definitive resource for all questions relating to presentations, proofreading and quality assurance by the team
• Detects formatting and compositional errors; verifies citations are properly formatted; checks corrected proofs against mark-up for quality assurance
• Performs presentation design work of all levels with a focus on the identification and correction of errors in complex documents to ensure the quality of the returned product to requesters.
• Adheres to and monitors team members’ adherence to formatting standards, utilizing generally accepted formatting corrections and requisite resources, with an understanding of the client's business environment.
• Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests, including meeting deadlines and delivering high-quality work
• Responsible for development and delivery of on-going training of new and existing team members in existing processes, as well as new trends or processes for presentations
• Facilitates focus and coordination on and between shifts in the production of deliverables to the client to meet or exceed the client’s expectations for quality, timeliness, and service
• Trains junior staff members, as needed

Job Requirements

• Bachelor’s degree or equivalent with years of experience able to substitute
• Minimum of 3 years prior office experience, proofreading, presentations or design experience
• Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples); able to technically troubleshoot applicable software specific to the business/client; Advanced in various Adobe PDF and Creative Suite applications(Illustrator, Photoshop as examples)
• Advanced knowledge of presentations and/or proofreading procedures and/or generally accepted practices
• Extensive experience in business terminology, presentations and/or proofing formats; skill and efficiency in the use of requisite resources
• Attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results
• Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to the client and other team members in a professional and customer service-oriented manner
• Ability to work in a fast-paced, deadline-driven team environment
• Good judgment and organizational skills with sound decision-making ability and solutions-oriented approach with the ability to ask for and follow directions
• Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production
• Communicate with team members, Lead, Supervisor, Manager and/or Client on job or deadline issues
• Handle sensitive and/or confidential documents and information

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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