Presales

Company Description

About us

At Rise Up, we have an ambitious goal: to inspire and empower everyone to continuously develop skills.

We help our clients to keep and grow their power thanks to our unique Blended Learning Platform. More than just a tool, Rise Up is a complete solution including a strong technological know-how and a learning expertise that allows us to support our clients in the creation and development of today’s and tomorrow’s training services.

We’re growing fast, with our community of 2 million learners in 60 countries! Over the years, Rise Up expanded its footprint in the UK and Europe: France, Luxembourg, Belgium, The Netherlands, Germany, …
That means we’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: we’re looking for an exceptional Learning Solutions Consultant. 

Job Description

Your role

Your role will be to support the Rise Up sales function in France, Belgium and Luxembourg - Mid to Enterprise Customers. 

Responsibilities

• Work with the sales team to qualify opportunities against a set of criteria, to ensure they are strategically aligned to our product and support the sales team in response to requests for proposals (RFPs) as required. 
• Demonstrate expert knowledge of the learning industry (technologies, methodologies, and best practice). 
• Develop a thorough understanding of our client business and technical challenges, operating environment, capabilities, and goals. 
• Provide ideas to refine and evolve the core sales and pre-sales processes such as discovery, technical qualification, and proof-of-concept. 
• Actively keep up to date with latest & upcoming features and functionality within the product and act as the primary point of contact for prospect’s technical queries that arise through the sales process. 
• As required, manage discovery sessions to uncover client requirements, pitching tailored presentations to C-suite executives or interacting with technology architects and development teams. 
• Design and deliver customized demonstrations to support the sales team as required. 
• Comfortable working in a scaling business, where time is critical, and things change on a regular basis. 
• Lead technical discussions with key customer/prospect stakeholders and decision makers, effectively articulating creative and technical solutions. 
• Develop strong working relationships across internal functions (sales, customer success, product, development, operations, marketing, etc.) 
• Be willing to play a role in post-sale activity to ensure adoption or help grow accounts.
• Work closely with the implementation & customer success function to understand the best overall solution for our clients. 
• Provides strategic recommendations on the use of learning technology and other digital tools to provide innovative and effective online and blended learning experiences.

Qualifications

About You

You are based in Paris. You will report to the Global Customer Experience Director who will help you to develop in-depth product knowledge.

Required Skills & Experience :

• 5+ years of consulting and/or consultative implementation experience 
• You are french native, and fluent in english
• First class client engagement skills throughout the lifecycle of a sales engagement. 
• Strong, data driven analytical skills. 
• Ability to translate customer requirements and process flows into technical solutions. 
• Ability to work well in a multicultural team. 
• Ability to learn and adapt autonomously. 
• Strong consulting skills including excellent written and verbal communication skills. 
• The ability to understand and present complex technical capabilities and solutions. 
• Demonstrable project/program management and organizational skills. 
• Ability to thrive in the unknown, an extremely agile and adaptable thinker, comfortable with juggling conflicting priorities. 
• Strong experience working with clients and stakeholders during full cycle SaaS implementations. 
• Enterprise implementation experience in aspects of the implementation lifecycle including Requirements Gathering and Documentation, Solution Design, Product Configuration, Data Import/Export, Testing, and Training 
• Business minded with strong technical acumen.
• Solid experience working with a Learning Management Solution (LMS/LXP/SLP) a plus. 
• A strong desire to become a Rise Up product expert. 
• Excellent knowledge of adult learning theories and instructional design models and/or lesson and curriculum planning skills a plus. 

Additional Information

Perks and Benefits

• Opportunity to work on a unique Blended Learning Platform
• Work with a dynamic team dedicated to empowering individuals and organizations
• Remote-friendly environment dedicated to work-life balance
• Competitive salary and benefits (Alan Health Care insurance, Swile meal tickets, 11 days of RTT, holiday bonus)
• Unlimited fruit & snack bar (with coffee and tea!)
• Inclusive, collaborative and energizing culture, focused on international expansion
• Participation in international conferences and seminars
• Many events and celebrations, from quarterly town halls, holiday festivities and informal celebrations
• Team building activities in Paris

#LI-Hybrid