Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
The ideal candidate combines strong technical depth with the ability to translate complex security concepts into clear, business‑relevant outcomes. This remote position may require periodic reporting to the office in Austin, Texas, based on business needs and as determined by SHI.
Role Description
Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments.
Assess customer security architectures and identify gaps, risks, and opportunities for improvement.
Demonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentation.
Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices.
Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences.
Support product demonstrations, whiteboard sessions, and technical briefings.
Collaborate with technology partners and vendors to validate and refine proposed solutions.
Assist with pre‑sales proof‑of‑concept (PoC) efforts to validate technical fitness and business value.
Provide technical enablement and security-focused training to internal sales teams.
Ensure a smooth handoff to post‑sales delivery teams following opportunity closure.
Behaviors and Competencies
Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
Skill Level Requirements
Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc. - Intermediate
Strong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API-based email security solutions, data loss prevention (DLP), and advanced threat protection. - Intermediate
Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
Expertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry-leading vendors, with exposure to broader data security platforms.
Other Requirements
3+ years of experience in cybersecurity, pre‑sales engineering, or solutions architecture.
Broad understanding of email and data security environments across cloud, on-premises, and hybrid architectures.
Strong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operations.
Familiarity with security frameworks and standards (e.g., NIST, CIS, HITRUST).
Experience supporting sales teams in a VAR, systems integrator, or technology provider environment.
Strong presentation skills, including the ability to deliver live or virtual demonstrations.
Excellent written and verbal communication skills.
High attention to detail, organization, and follow‑up.
Initiative to research, learn, and resolve problems with a positive, collaborative mindset.
Exceptional relationship‑building skills and passion for technology.
Strong documentation skills, including system and network diagrams and customer‑facing presentations.
Preferred Certifications
CISSP, CCSP, CISM, SSCP
Relevant Industrial or Relevant OEM Cyber Security Technical or Professional certifications
Relevant vendor or OEM cybersecurity technical or professional certifications
The estimated annual pay range for this position is $120,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- 3+ years of experience in cybersecurity, pre-sales engineering, or solutions architecture
- Experience and understanding of security frameworks such as NIST, HITRUST, CIS
- Strong email security technologies knowledge including phishing and BEC protection, secure email gateways (SEG), API-based email security, DLP, and advanced threat protection
- Expertise in email security solutions such as Proofpoint, Mimecast, Abnormal, and other industry vendors
- Broad understanding of email and data security across cloud, on-premises, and hybrid architectures
- Strong knowledge of cybersecurity domains: identity, network security, endpoint protection, data protection, and security operations
- Experience supporting sales teams in a VAR, systems integrator, or technology provider environment
- Strong presentation skills, including live and virtual demonstrations
- Excellent written and verbal communication skills
- High attention to detail, strong organization, and follow-up
- Strong documentation skills, including system and network diagrams and customer-facing presentations
- CISSP, CCSP, CISM, SSCP or relevant vendor/OEM cybersecurity technical or professional certifications
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
