Motorola Solutions
We help people be their best in the moments that matter.
Texas, USA
Remote
Hybrid

Presales Solutions Architect, NG911 (US Remote)

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Employer Provided Salary: $80,000-$130,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department OverviewThe NG9-1-1 Call Handling Presales Solutions Architect is a part of the Software Enterprise Presale organization, which is a group within Motorola Solutions, Inc. that provides industry leading, next generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 311, and analytics software applications to the Public Safety and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end to end public safety applications and mission critical voice and data communications systems.
Job Description

The Next Generation 9-1-1 Call Handling Presales Solution Architecture team supports the Sales organization with evaluating a customer’s needs in regard to NG9-1-1 Call Handling solutions from our various solution offerings and subsequently designs the appropriate solution.

Additionally, they will assist with completing required Request for Proposal (RFP) and Quote request documents, recommendations for overall system design, and identifying unique requirements for a given solution. The team will support the Sales Organization with customer meeting support, site walks, and requirements gathering. They will provide product demonstration support for customer meetings, regional and national trade shows.

The position will be responsible for but not limited to the following:

  • Manages presale opportunities and implementation of the identified complex projects; this comprises all stages of the projects, starting from scope definition until the final close of the project, involved in the entire integration process

  • The incumbent is responsible for the management of all aspects of the technical solution, Customer requirements and expectations within the projects

  • Defines directions and requirements to ensure timely implementation and quality of the technical solutions

  • Provide engineering services for customers, including commissioning and testing Motorola equipment in accordance with technical requirements, documentation and contract obligations, system presentation for the internal/external customers

  • Directly responsible for the preparation of system bids, taking into account the customer's needs and the equipment available, as well as any modifications required in conjunction with the product group

  • Works with operations as well as other internal and external developers of the networking products and systems to meet customers' delivery requirements and meeting deadlines

Skills/Qualifications:

  • Technical Knowledge of 911 Emergency Call Handling systems, related Equipment, Network and Telephony architecture strongly preferred

  • Support the Sales Team with customer meeting support, site walks and requirements gathering

  • Provide product demonstration support for onsite customer meetings, regional and national trade shows

  • Work on detailed technical requirements for Request for Proposals (RFP)

  • Complete various system requirements documentation and participate in various project review and meetings

  • Excellent presentation skills preferred. Should be skilled with PowerPoint, drawing and diagramming tools (such as MS Visio or similar)

  • Strong verbal and written skills; fluency in English

  • Frequent travel required, roughly 50%

The base salary range for this position is $80,000-130,000, dependent upon level of experience.

#LI-CR1

#LI-REMOTE


Basic Requirements

  • High school diploma or equivalent

  • 3+ years of experience in one or more of the following: public safety, 911 communications, telephony architecture, network design, engineering, or sales


Travel Requirements
50-75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Our remote work program includes telecommuting at Manager discretion.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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