Presales Manager - Configuration Services

Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job Summary
* The Manager, Configuration Services Pre-Sales oversees a team of coworkers responsible for designing, growing, implementing, and closing opportunities for Configuration Services. This role will serve as the primary subject matter expert for Pre-Sales engagements, SOW, RFP, RFQ, and other customer engagements. Create a culture that fosters learning and development, and values and rewards both exemplary customer interaction and technical excellence.
* What you will do:
* Manage a team of coworkers, including performance management, coaching and development.
* Collaborate with Sales, GTM, and other Configuration Service stakeholders to develop sales and marketing strategies to grow revenue.
* Manage available resources to maximize short-term initiatives and develop longer term strategic plans in accordance with company goals.
* Mentoring/motivating, training and developing the Pre-Sales coworkers while also growing category metrics and achieving revenue and profit growth.
* Drive profits by increasing high margin business, while bringing additional value to CDW customers
* Identify opportunities for process and strategy improvement for selling CDW Configuration Services solutions while collaborating with other strategic solution groups responsible for developing internal joint offerings.
* Develop and maintain strong relationships with sales and work to identify new areas for building sales opportunities
* Serve as the escalation point with customers to close Configuration Services opportunities and resole customer or partner satisfaction issues.
* Contribute to the development and execution of quarterly and annual sales and operations plans.
* Manage monthly and quarterly reporting process using metrics in these reports to better manage the business.
* Work cross-functionally to consistently develop internal and external collarteral for generating customer and sales awareness.
* Develop and maintain strong internal relationships departmentally and working to identify new areas for building Configuration Services sales opportunities.
* Achieve profitable growth at above market rates when possible.
* Create long-term vision and build strategic plans to achieve goals.
* Responsible for hiring, onboarding, development and training of new coworkers. Provide support and long term plans to retain top talent.
* Responsible for developing and growing assigned Book of Business for high revenue customer accounts.
* 30% Sales activities via conference calls, email, video conferences, and in-person meetings
* What we expect of you:
* Located near our Vernon Hills, IL or Las Vegas, NV office a plus
* Bachelor's Degree
* 1 - 2 years' experience managing a team OR 3 years in a senior technical role
* Excellent written and verbal communication and presentation skills, with the ability to effectively interact with all stakeholders, including senior leadership
* History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines
* Demonstrated analytical and strategic skills with the ability to creatively problem solve
* Strong organizational skills and solid attention to detail with a penchant for accuracy
* Proficient in Microsoft Office applications, with advanced knowledge of Teams, Excel and PowerPoint
* Demonstrated ability to develop and maintain strong relationships with internal and external stakeholders
* Ability to engage with customers, partners and industry leaders and demonstrate ability to sell value of
* partnering with CDW for Configuration Services related opportunities
* Ability and willingness to travel up to 30% or as needed to other CDW locations or client sites
* Ability to understand, remember, and apply oral and/or written instructions or other information
* Ability to organize thoughts and ideas into understandable terminology
* Ability to multi-task, organize, and prioritize
* Ability to apply common sense in performing job Pay range: $ 102,000 - $ 152,800 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.