Presales Engineer (CDN+AI)

Posted 29 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
HR Tech • Professional Services
The Role
Provides technical consultation and solution qualification for CDN, AI infrastructure, and cloud/network security offerings during pre-sales engagements. Designs solutions, develops proposals, conducts proofs of concept, responds to RFQs/RFPs, and delivers demonstrations and presentations. Collaborates with sales, product, engineering, operations, and business teams while communicating customer requirements and supporting emerging AI-related technologies.
Summary Generated by Built In
  • Partner with the Sales team to provide technical consultation and solution qualification during the pre-sales engagement process, including technical evaluations, objection handling, troubleshooting, and customer follow-up.
  • Design and propose solutions based on customer requirements, primarily covering CDN, Dynamic Acceleration, DNS, DDoS Protection, WAF, Bot Management, and other cloud/network security solutions.
  • Develop technical solution documents and proposals, conduct Proof-of-Concepts (POCs), and provide technical responses for RFQs/RFPs and tenders.
  • Deliver product demonstrations and technical presentations, explaining how CDN and security solutions can be integrated into customers' architectures and operations.
  • Work closely with Product Management, Engineering, Operations, and Business teams to communicate customer requirements and provide feedback for product development and technology roadmaps.
  • Support and develop technical understanding of emerging products and technologies, including AI Gateway and AI-related infrastructure solutions.


Requirements
  • Proficiency in Mandarin (both written and spoken).
  • Open to those with 3-10 years' working experience in customer-facing pre-sales or post-sales position.
  • Good understanding of technical concepts such as CDN, DNS, HTTP, DDoS, TCP/IP etc.
  • Basic knowledge of Linux and networking fundamentals.
  • Must be able to travel local & international.


Skills Required

  • Proficiency in Mandarin, written and spoken
  • 3-10 years of experience in customer-facing pre-sales or post-sales positions
  • Understanding of CDN, DNS, HTTP, DDoS, TCP/IP, and related technical concepts
  • Basic knowledge of Linux and networking fundamentals
  • Ability to travel locally and internationally
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The Company
48 Employees
Year Founded: 2020

What We Do

MVC Resources is a Malaysia-based human resources and recruitment consultancy that helps organizations address talent and skills gaps. It supports employers with recruitment, executive search, talent management, talent profiling, payroll outsourcing and human-capital advisory. The company also provides HR technology integration and helps digitize HR functions, streamline hiring and inform workforce decisions. Its clients include startups, SMEs and multinational organizations.

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