We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as a Presales Consultant at Civica
We're seeking someone that has strong knowledge of the Social Housing sector. This role specialises in Civica Housing & Civica Property Management products, and you will act as the primary subject matter expert. This includes being responsible for demonstrating software and responding to bids to products to meet the unique needs of our customers, within the LG sector.
The Presales Consultant will support the sales teams by showcasing the specific features and benefits of our LG solutions, (Primarily Civica Housing & Property Management solutions), provide demonstrations working closely with technical and non-technical stakeholders.
Requirements
Essential
- Sector Knowledge: strong understanding of the Social Hosing industry, including challenges, regulatory requirements and pain points unique to this sector.
- Technical Expertise: familiarity with using software technologies used within the social housing sector and/or property management, including automation tools, data security, and integration capabilities.
- Excellent Communication Skills: strong written and verbal communication skills, with the ability to tailor content to different audiences, from technical experts to senior stakeholders.
- Attention to Detail: High attention to detail in bid writing, quality assurance, and ensuring compliance with RFI & tender requirements.
- Consultative Skills: ability to provide engaging and consultative presales support to customers, with the ability to translate value-based propositions for the LG division.
- Analytical Skills: Strong analytical abilities, with the capacity to interpret customer needs and recommend solutions that align with their strategic goals.
Preferred
- Technical Expertise: familiarity with software demonstration or use of one or more Civica products.
- Sector Networks: Existing network within the Social Housing Sector and/or Property Management sector.
- Public Sector Familiarity: Knowledge of procurement frameworks (e.g., G-Cloud, CCS) and experience engaging with local government networks.
- Problem-Solving Mindset: Resourceful, proactive, and solution-oriented approach to meeting customer needs.
- Video Production: Familiar with the production of multimedia collateral, through recording or editing of video content.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Benefits
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Skills Required
- Strong understanding of the social housing industry, including its challenges, regulatory requirements, and sector-specific pain points.
- Familiarity with software technologies used in social housing or property management, including automation tools, data security, and integration capabilities.
- Strong written and verbal communication skills, with the ability to tailor content for technical experts and senior stakeholders.
- High attention to detail in bid writing, quality assurance, and compliance with RFI and tender requirements.
- Ability to provide engaging, consultative presales support and translate value propositions for the local government division.
- Strong analytical skills and the ability to interpret customer needs and recommend strategically aligned solutions.
- Familiarity with software demonstrations or use of one or more Civica products.
- Existing network within the social housing or property management sector.
- Knowledge of procurement frameworks such as G-Cloud and CCS, and experience engaging with local government networks.
- Resourceful, proactive, and solution-oriented approach to meeting customer needs.
- Familiarity with producing multimedia collateral through video recording or editing.
Civica Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Civica and has not been reviewed or approved by Civica.
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Flexible Benefits — Flexible Benefits: Flexible and blended working are prominently promoted, and benefits are positioned as customizable by country and team. Flexibility around hybrid options and choice of perks is highlighted as part of the offer.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid volunteering via “Days of Difference,” options to buy extra leave, and work-from-home provisions indicate breadth in time-off programs. PTO structures and volunteering time are emphasized as integral components of the package.
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Healthcare Strength — Healthcare Strength: Private medical coverage, life and critical-illness insurance, and income protection in the UK point to robust protection benefits. Health and wellbeing initiatives for employees and families are also foregrounded.
Civica Insights
What We Do
Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world.
