About this role
This a 12 month Fixed Term Contract as Premium Revenue Coordinator.
We have an exciting opportunity for a Premium Revenue Coordinator to join our Finance team on a fixed-term.
This role plays a critical part in ensuring the accurate management, allocation, and reconciliation of member premiums while delivering exceptional service to our members, clients, and stakeholders.
As a Premium Revenue Coordinator, you will:
Accurately calculate, allocate and reconcile member premiums, including processing financial changes.
Manage client accounts, credit control, and arrears for policy holders and invoiced companies.
Investigate and analyse policy and commission history.
Collaborate with internal and external clients to resolve issues and provide process solutions.
Prepare, review, and action premium revenue-related reports.
Identify and implement process improvements, including testing new systems and providing feedback.
Maintain up-to-date procedural documentation.
About you
Success in this role is based on your high attention to detail and your demonstrated experience in invoicing and arrears management. Your ability to prioritise tasks and work independently allows you to maintain accuracy whilst working to tight deadlines.
You’re proficient in Microsoft Excel, including use of formulas and functions such as VLOOKUP to analyse, validate and manage data efficiently.
More specifically you will have:
Excellent communication skills and a customer-first mindset
Experience in finance, banking, accounts receivable/payable, arrears management, or bank statement reconciliations
We know some people only apply when they meet every requirement. We’re always on the lookout for curious individuals who will add to the culture – so if this role resonates with you and you have relevant experience, we’d love to hear from you!
Who we are
The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.
We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.
Diversity, equity and inclusion
We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles.
nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment @nib.com.au.
About working at nib
Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.
Other benefits to support you at work (and play) include:
The opportunity to give back to the community through paid leave for volunteering through nib Foundation
Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts
The fine print
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.
Next steps: If successful, you will receive an email from Sapia inviting you to complete an online, chat‑based assessment.
Skills Required
- High attention to detail
- Demonstrated experience in invoicing and arrears management
- Ability to prioritise tasks and work independently while meeting tight deadlines
- Proficient in Microsoft Excel, including formulas and functions such as VLOOKUP
- Excellent communication skills and a customer-first mindset
- Experience in finance, banking, accounts receivable/payable or bank statement reconciliations
What We Do
As a trusted health partner, we support the health needs of around 1.6 million Australians, New Zealanders and international students and workers, while also providing travel insurance for travellers around the globe. We believe that by giving our members access to better health information, tools and services, they’ll feel confident in choosing the right path to take control of their health. Our team of over 1,200 employees throughout Australia, New Zealand, Ireland and the United States all share in our purpose of your better health. nib operates and supports employees and members from all corners of the world. Our organisation acknowledges and respects the custodianship that Indigenous peoples have on their lands and waterways
