Premium Auditor Associate

Description

(Entry Level and Experienced Welcome to apply!)

biBERK, a Berkshire Hathaway company, has been experiencing substantial growth since its start just a few short years ago...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies to small business owners across the country. We are looking for enthusiastic premium auditors (experienced or entry level) to join and grow with our team!

The premium auditor will be responsible for conducting Worker’s Compensation insurance audits. Because our company is engaged in several lines of insurance, the premium auditor may also be required to conduct audits for other lines of insurance, such as General Liability and Professional Liability (a.k.a. Errors and Omissions). The purpose of an audit is to determine the customer’s actual insurance exposure and to process adjustments to ensure appropriate premiums are billed to the customer. To complete the audit, payroll records, tax filings, and other documents are requested from the customers and then analyzed. The premium auditor may then be required to interview the customer over the phone to obtain business operations, employee job duties, and other information that could potentially affect premiums. Once the audit is complete, the premium auditor will process the audit by inputting the audited exposures into our database. If the customer disputes the results of the audit, the premium auditor will address the customer’s concerns and ensure that the customer was appropriately billed.

This is a hybrid role that requires two days per week worked in our San Antonio, TX office.

Job Responsibilities

• Review and analyze payroll, tax, and accounting records to determine the appropriate premium base for a variety of insurance lines, including Worker’s Compensation, General Liability, and Professional Liability (a.k.a. Errors and Omissions)
• Obtain descriptions of business operations, employee job duties, and other relevant information over the phone and through email
• Determine if proper insurance classification codes have been assigned to customer policies according to the state manuals and suggest class code changes when appropriate
• Adjust premiums based on state manual rules, such as officer wage adjustments, premium overtime credits, tip credits, etc.
• Complete audit worksheets using an Excel template and process the audit findings in our database
• Provide superior customer service to the policyholders throughout the audit process
• Resolve customer disputes regarding audit results

Requirements

Qualifications

Required Qualifications:

• Bachelor’s Degree in related field (finance, business, accounting)
• Proficient in Microsoft Excel and has an aptitude to learn other software applications
• Excellent oral and written communication skills
• Detail oriented with a high accuracy rate
• Strong critical thinking and organizational skills
• Ability to problem solve and use good judgment
• Strong reading comprehension skills to interpret and apply manual rules
• Self-motivated with excellent time management skills
• Desire to continuously learn
• Previous related work experience preferred, but not required (Worker’s Compensation, General Liability, and/or Professional Insurance)

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The entry level rate for this position starts at $20.52 per hour. Higher rates may be available for candidates with commercial property and casualty underwriting experience. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.