The Enterprise Risk Management (ERM) - Audit & Quality Assurance Analyst the day-to-day operations and reporting of premium and regulatory compliance audits within the Enterprise Risk Management team. Conducts policyholder premium audits to ensure accuracy of premium billing, collection and application; performs regulatory compliance audits and maintains effective cross-departmental quality assurance methods, processes and best practices.
Premium Audits
- Conducts historical review of premium transactions, including compliance with contract terms and analysis of calculated versus reported data
- Develop reporting packages detailing the results of premium audits and actively participate in close-out meetings
- Foster strong working relationships with internal and external stakeholders involved with the premium process; billing, collection and application
Regulatory Compliance Audits
- Participate in Regulatory Compliance Audits of internal processes and Third Party Administrators
- Prepare audit reports including root cause analysis of observations and findings and propose remediation plans
- Contribute to the communication of audit results to internal and external stakeholders
Process Improvement
- Assist in the development/updating of process documentation and standard operating procedures
- Research and develop best practices to increase operational efficiencies
Required Knowledge, Skills, Abilities and/or Related Experience
- Bachelor’s degree in accounting, finance, business management or related is required
- 2 years’ experience in accounting and/or audit.
- CPA/CIA is desirable.
- Strong analytical and problem solving skills
- Robust written and verbal communication skills, including the ability to produce and report on complex findings and data.
- Proficiency in Microsoft Office applications; including Excel, Word and PowerPoint is required
- Openness to the utilization of emerging technologies to support efficient operations; such as CoPilot
- Excellent multitasking, organizational and project management skills
- Ability to interact and influence all levels of staff and management
Ability to Travel: Up to 10%
Work location may be flexible if approved by the Company.
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
- An annual performance bonus for all team members
- Generous 401(k) company match that is immediately vested
- A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
- Multiple options for dental and vision coverage
- Company provided Life & Disability Insurance to ensure financial protection when you need it most
- Family friendly benefits including Paid Parental Leave & Adoption Assistance
- Hybrid work arrangements for eligible roles
- Tuition Reimbursement and Continuing Professional Education
- Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
- Volunteer days, community partnerships, and Employee Assistance Program
- Ability to connect with colleagues around the country through our Employee Resource Group program
Our Values:
- Integrity
- Empowerment
- Compassion
- Collaboration
- Fun
EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.
#LI-Hybrid #LI-MR2
Reliance Matrix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Reliance Matrix and has not been reviewed or approved by Reliance Matrix.
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Leave & Time Off Breadth — PTO and holidays are presented as generous, with examples including new‑hire accruals, a paid volunteer day, and enhanced holiday pay for certain schedules. Some accounts highlight excellent PTO accrual and strong time‑off practices in parts of the organization.
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Retirement Support — A 401(k) with an immediately vested company match is included as a standard offering. This indicates accessible retirement support from the start of employment.
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Parental & Family Support — Paid parental leave and adoption assistance are part of the package alongside broader wellbeing resources. These elements signal family‑oriented support beyond core medical benefits.
Reliance Matrix Insights
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What We Do
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world
