Preferred Customer Associate

Reposted 21 Hours Ago
Be an Early Applicant
Mumbai, Maharashtra
In-Office
Entry level
Logistics • 3PL: Third Party Logistics
The Role
The role involves providing exceptional customer service for UPS Preferred accounts, resolving inquiries and maintaining ownership of customer issues until resolution.
Summary Generated by Built In

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls. He/She performs work with minimal supervision, analyzes and solves problems and uses excellent communication skills.


Employee Type:
 

Permanent


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The Company
Kağıthane, İstanbul
180,000 Employees
Year Founded: 1907

What We Do

Select your location to find out more about package delivery solutions and global shipping services in your region.

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