Precision Support Specialist

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Newberry, IN, USA
In-Office
Agriculture
The Role
Job overview

Your daily activity revolves around taking care of the precision needs in your area of responsibility. This means communicating with customers, shop managers and CAMs to educate and help find solutions and assisting the Precision Support Specialist II/III with daily responsibilities.

Responsibilities
  • Perform GreenStar Setups by evaluating equipment for proper setup, calibrations, software, and fluid levels to meet customer expectations upon delivery.
  • Perform Basic RTK tower repair.
  • Provide technical support in basic precision technologies, digital mapping, and automations in relation to equipment and machinery
  • Identify and troubleshoot basic precision technology problems over the phone and in person. Asks questions to clarify a situation.
  • Sell and support Precision Service Agreements
  • Assist the sales department with customer equipment configuration.
  • Complete Precision Farming Packages with customers and communicate with CAMs
  • Assist Hutson Agronomist and Data Manager as needed
  • Help support and implement clinics and field days for customers and employees
  • Proficient in Operations Center and able to train customers and other departments on all aspects of the software.
  • Participate in all demos of large ag equipment in your area and the success of demonstration in the field with the customer.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community to present a professional image of Hutson Inc.
  • Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.
  • Ensure the company’s reputation and image in the community is consistent with Hutson Inc. core values.
Qualifications
  • Associates Degree (in Engineering, Industrial, Technology, Agricultural Sciences, or related degree); or HS Diploma/GED with at least two (2) years of technical experience in the agricultural, construction and/or heavy equipment industry preferred.
  • Understanding of basic GIS techniques, basic agricultural equipment (Sprayers, Combines, Applicators, Tractors), fertilizer usage, and pest control.
  • Ability to drive and operate large agricultural equipment.
  • Communicates ideas clearly and concisely.
  • Aids other departments to discuss, troubleshoot, and implement Precision Ag Technology issues and solutions.
Additional requirements
  • Valid Driver's License.
  • Valid DOT Medical Card is required.
Benefits
  • Competitive wage paid bi-weekly
  • 401(k) plan with company match
  • Healthcare (medical, dental, vision)
  • Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
  • Company-paid short-term disability
  • Health Savings Account (HSA) with company match
  • Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • Paid holidays
  • Uniform allowance
  • Employee referral bonus
  • Employee discounts
  • Dependent Care Assistance Plan
  • Employee Assistance Program
  • Wellness Program
  • On-the-job training & skills development
Working Conditions
  • General Physical Requirements:
  • Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects. Reaching, Standing, Walking, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, and Repetitive Motions.
  • Visual Acuity:
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (includes inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
  • The worker is required to have visual acuity to determine the accuracy, neatness, thoroughness of work assigned or to make general observations of facilities or structures.
  • The worker is required to have visual acuity to operate motor vehicles or heavy equipment.

#ca-agronomy-precision-ag

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The Company
HQ: Murray, KY
201 Employees
Year Founded: 1928

What We Do

Since its founding in 1928, the Hutson name has been tied to innovative agricultural products and services. With a foundation built upon a strong commitment to customer service, we have sunk our roots deep in the community. From our humble beginnings more than 90 years ago, Hutson has grown and evolved to meet the growing needs of our customers. It is through our dedicated employees and customers that we have been able to diversify from a single location farming mercantile into one of the largest John Deere dealers in North America. In 1990, Hutson acquired its first John Deere dealership and through planned growth and a continuous focus on customer service, Hutson has grown into 30 locations throughout the heartland of the United States. The Hutson product offering has grown over the years to include Lawn & Garden, Commercial Worksite, Ag Management Solutions, and Commercial Application Products. Recently, Hutson has added new divisions to provide irrigation and agronomic support for our customers. We pride ourselves in being able to provide the highest quality support and service that our customers expect and come back for year after year. Our people are passionate individuals who get involved and make a difference in the lives of our customers and our communities every day. We stand for putting our customers first, treating people with respect, and thinking creatively to solve problems. We believe strongly in supporting our communities through school city and regional events. Our Mission Statement says it best, “Let’s Grow Together”. Much like the growth Hutson has experienced, we want to help provide the solutions and support our customers need to grow their business, farm or property. The Hutson Vision is “To be the premier supplier of products, support, and services”. Hutson has reinvested in our buildings, equipment, and people to provide better service and support to our customers. We strive to be a trusted partner in business. Website

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