Pre-Sales Technical Solutions Engineer - Cisco

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Pre-Sales Technical Solutions Engineer – Cisco

Solutions Engineer

Full-Time  |  Remote (U.S.-based – Midwest/Eastern preferred) |  Mid-Senior Level

Career Stream: Presales and Solution Sales – Cisco Networking & Security

We are looking for a Pre-Sales Technical Solutions Engineer – Cisco to support Cisco-focused sales pursuits across enterprise and mid-market customers. This is a customer-facing presales role within our Presales and Solution Sales organization, responsible for qualifying opportunities, architecting Cisco-based solutions, developing accurate configurations and pricing, and guiding deals from discovery through close.

You serve as the technical authority and strategic advisor throughout the presales lifecycle, partnering closely with Account Executives, Solutions Leads, and Services teams. Beyond product expertise, you bring a services-led mindset — integrating professional and managed services into end-to-end solutions and aligning technology decisions with business outcomes, lifecycle needs, and long-term customer value.

·       Partner with Account Executives to qualify Cisco opportunities and lead technical discovery conversations with customers.

·       Act as the technical advisor throughout the sales lifecycle, from opportunity identification through deal close.

·       Align Cisco technology recommendations to customer business drivers, operational requirements, and desired outcomes.

·       Support competitive presales motions by shaping technically sound, commercially viable solutions.

·       Architect Cisco-based solutions across networking, security, collaboration, and cloud-managed (Meraki) portfolios.

·       Design scalable, supportable architectures aligned to customer environments and lifecycle strategies.

·       Support RFPs, RFIs, and customer proposals with detailed technical write-ups, solution narratives, and bills of materials (BOMs).

·       Ensure proposed solutions are implementable, supportable, and aligned with available professional and managed services offerings.

·       Build accurate configurations and pricing using Cisco tools including CCW, CCW-R, EAMP Tool, and subscription quoting workflows.

·       Execute and manage Cisco Deal Registration, OIP, TIP, and Quick Quotes (QQ) processes in alignment with partner requirements.

·       Leverage Cisco Smart Plays, promotions, and lifecycle incentives to maximize deal competitiveness and margin.

·       Collaborate closely with Inside Sales to ensure customer-facing quotes are accurate, compliant, and aligned with scope and timelines.

·       Position and attach Professional Services and Managed Services to product opportunities.

·       Integrate advisory, implementation, and ongoing managed services into end-to-end customer solutions.

·       Support lifecycle selling motions including land, adopt, expand, renew, and subscription transitions.

·       Ensure solutions are operationally viable, lifecycle-aware, and positioned for long-term customer success.

·       Accuracy and compliance of configurations and quotes

·       On-time support of sales pursuits and proposal submissions

·       Successful attachment of professional and managed services

·       Stakeholder satisfaction across Sales, Inside Sales, and Partner Teams

·       5–10 years of experience in presales, solutions engineering, or technical sales with a focus on solution-, outcome-, and value-based selling

·       Demonstrated experience positioning Professional Services and Managed Services alongside product solutions

·       Experience integrating advisory, implementation, and managed services into end-to-end solutions

·       Strong understanding of technology lifecycle selling and subscription-based models

·       Cisco presales experience

·       CCNA or CCNP preferred

·       Cisco specialization certifications a plus

The ideal candidate is a detail-oriented, customer-focused presales professional who thrives in fast-paced, partner-driven sales environments. You bring deep Cisco technical credibility combined with strong commercial awareness, enabling you to design solutions that are not only technically sound but competitively positioned and operationally viable.

You take personal ownership of the technical integrity of every opportunity you support — from discovery through configuration, quoting, and close. You understand that successful presales is more than product knowledge; it requires discipline, accuracy, collaboration, and the ability to clearly translate technical value into business outcomes.

·       Quality & Accuracy:
Holds configurations, pricing, and technical documentation to a high standard of accuracy and compliance. Ensures solutions are supportable, scalable, and aligned with Cisco and partner program requirements.

·       Customer Focus:
Centers solution design on customer business drivers, lifecycle needs, and long-term value rather than one-time transactions.

·       Ownership:
Takes accountability for the technical component of opportunities from initial discovery through deal close, including partner processes, registrations, and lifecycle considerations.

·       Communication Skills:
Articulates technical architectures clearly and confidently to both technical and non-technical stakeholders, translating complex Cisco solutions into buyer‑appropriate narratives.

·       Commercial Awareness:
Understands how promotions, deal registration, subscriptions, and services attachment impact competitiveness, margin, and customer success.

·       Collaboration:
Works seamlessly across Account Executives, Inside Sales, Services, and Partner Teams to deliver cohesive, end-to-end solutions.

·       Problem Solving:
Navigates ambiguity, resolves gaps, and adapts solution designs quickly to meet evolving customer and sales requirements without sacrificing quality.

·       Competitive base salary and performance-based incentive plan

·       Access to professional development, certifications, and partner training

·       Flexible, remote-first work model

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team.

Salary $99,408 to $155,325 not including bonus.

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