Pre-sales team lead (Outbound & Inbound) at JoomPro

JoomPro is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.

JoomPro is one of the key businesses of Joom, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.

We are seeking a strategic and results-oriented Pre-sales team lead at JoomPro, who’s going to lead a dual-stream team of approximately 6 professionals, overseeing the existing Inbound operations while simultaneously establishing an Outbound pre-sales team from scratch.

Responsibilities

• Manage and motivate a team of 6 people, overseeing inbound pre-sales for all segments and outbound operations for large and enterprise clients
• Build and scale the outbound pre-sales function from scratch, including hiring and team development
• Create and implement comprehensive sales playbooks for both inbound and outbound teams to ensure an effective standardized approach
• Maintain a consistent flow of high-quality, qualified leads by monitoring daily SDR/BDR performance and pipeline health

Requirements

• 3–4 years of experience leading B2B pre-sales or SDR/BDR teams
• Proficiency with sales tools and CRM systems
• Exceptional organizational skills and a structured, methodical approach to sales processes
• Advanced English and fluent Portuguese skills

Preferred

• Prior hands-on experience as an SDR/BRD or a B2B sales specialist
• Professional background or familiarity with the e-commerce industry

We offer

• Compensation package: base salary and performance-based bonuses, CLT employment
• Office-first: flexible hours with a possibility to work remotely 52 days per year, and 30 days of paid annual leave
• Care & Wellbeing: extended health insurance for the employees, their spouses, and children (including dental care), transportation and daily meal allowance, and 100% paid sick leave
• Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
• Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work

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