Position Summary:
With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.
This role focuses on CloudBlue, a HostPapa business that powers cloud commerce for many of the world’s largest service providers, including major Telcos, distributors, and MSPs. CloudBlue enables partners to monetize and manage cloud services and subscriptions at scale, combining the agility of a high-growth business with the backing of a global organization.As the Pre-Sales Solutions Architect, you will act as a trusted technical advisor throughout the pre-sales and onboarding lifecycle, working closely with customers, sales, and delivery teams to design cloud solutions that meet business and technical requirements. You’ll translate customer needs into scalable architectures, guide solution design decisions, and help drive successful adoption of our cloud platforms.
What you'll do:- Partner with Sales and Account teams during pre-sales to understand customer goals, challenges, and technical environments
- Lead technical discovery sessions and architecture discussions with customers
- Present solution designs, trade-offs, and recommendations to both technical and non-technical stakeholders
- Build and deliver compelling product demonstrations and manage Proof of Concepts (PoC) from scope definition to final validation during the sales cycle
- Own the technical response for RFIs/RFPs and navigate complex security/compliance reviews
- Lead the transition from Sales to Implementation, ensuring the post-sales team has a deep understanding of the customer’s technical environment
- Collaborate with Engineering teams to ensure proposed solutions are feasible, scalable, and aligned with platform capabilities
- Develop and maintain reference architectures, solution blueprints, and best-practice documentation
- Serve as the technical expert for the Onboarding team. You will step in to resolve complex architectural blockers or integration "edge cases" that arise during deployment
- Stay current on cloud trends and emerging technologies to inform customer recommendations
- Channel field insights back to Product and Engineering to influence the product roadmap
- Support other tasks or projects as assigned to meet team and business needs
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
- Experience in Solutions Architecture, Pre-Sales Engineering, or Technical Consulting roles within the SaaS/Cloud space
- Strong understanding of cloud platforms, distributed systems, and modern application architectures
- Solid understanding of Identity and cloud security frameworks
- Comfortable leading customer-facing technical conversations and presentations
- Ability to translate complex technical concepts into clear, business-oriented solutions
- Experience evaluating requirements and recommending architectural approaches rather than implementing every component
- Collaborative mindset with the ability to work across Sales, Product, and Engineering teams
- Strong communication skills with both technical and executive audiences
- Experience using integration methodologies (REST API, JSON, scripting) is desirable
What we offer:
- Work from anywhere - this is a remote opportunity
- A competitive salary that values you and your unique skill sets
- Career advancement & professional development opportunities to help you reach your full potential
- Flexible work arrangements to support work/life balance
About us:
At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.
Our HostPapa team values diversity and inclusion. We have a friendly company culture built on trust and respect. With the acquisition of several companies into our product portfolio, we’re growing at an incredible rate and have ample opportunities for career growth.
Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!
HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.
HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.
It is anticipated that this position will be performed outside of Ontario.
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What We Do
About HostPapa
HostPapa is a privately-owned company headquartered in Burlington, Ontario. HostPapa also has locations in 11 other countries around the world. At HostPapa, we consider every one of our customers to be a part of our family. That's why our motto is "Let Papa take care of you!"
We understand that our customers' websites are important and that they need to be able to count on us to ensure that their service is not interrupted.
We have established a solid foundation to offer hosting solutions and cloud services for small and medium-sized businesses that are reliable, easy-to-use, and customer service-oriented, all for a low cost.
At HostPapa, we value our customers and recognize their need for outstanding customer service. We are not satisfied until our customers are!
With HostPapa you get:
Feature-rich hosting packages
Money-back guarantee
FREE domain registration
Uptime guarantees
Online knowledgebase / support
Help with using the tools / getting set up
Ecommerce capabilities
Free apps
With HostPapa you can depend on:
Dedicated customer service
Quality equipment
Maximum guaranteed uptime
Highly functional tools for administration
The leading feature set available
Secure and reliable backups
A solid and honest business partner
Careers at HostPapa
A career at HostPapa is fun, laid back, rewarding and challenging. We offer continuous learning and opportunities for career advancement. If you think you have the skill-set to work with us and love to work in a fast-paced environment, then HostPapa is definitely the place for you!
It is our goal at HostPapa to help our employees advance in their careers. By adopting an ongoing, hands-on learning environment, our employees are continuously growing and expanding their knowledge. We believe that employee education and training are essential, not only for our staff but also for our customers.
