About SHOPLINE:
SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.
WHAT YOU’LL BE DOING:
- Build merchants confidence by acting as a technical business consultant in pre-sales phases
- Engaging with clients through requirements discovery and strategic consulting sessions
- Be a trusted advisor when it comes to ecommerce and provide best solution plans to our merchants
- Creating customized product demos and proof of concepts for use during on-site or virtual client demonstrations
- Becoming an expert on our product ecosystem and integrations
- Aligning with product and R&D teams on future roadmaps and sharing feedback on released features and client trends
- Mentoring and coaching the sales team on technical aspects
WHO WE ARE LOOKING FOR:
- Strong business acumen and understanding of how businesses operate; Experience in SaaS and/or ecommerce is a plus.
- Good rhetorical skills and experience in engaging with Customers.
- Solid understanding of SaaS technologies and fundamentals.
- Ability to co-own the Sales Cycle together with the Sales Team.
- Curiosity when engaging with various stakeholders and new technologies.
- Deep understanding of technical strategy as it relates to operating and growing ecommerce businesses.
- Demonstrate great solution selling - Through storytelling and solution demos, help merchants understand how we solves challenges and visualize their future with our products and solutions.
- Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on.
- Passion for technology & ecommerce; Entrepreneurship and team spirit.
Top Skills
What We Do
SHOPLINE is Asia’s biggest provider of omnichannel retail services for online, offline-to-online and cross-border commerce. Since our founding in 2013, we have helped over 350,000 merchants reach a customer base of 680 million people. With key features including inventory and sales management tools, regional logistics, payment gateways, data analytics, storefront theme designs and local customer support, merchants have everything they need to build a successful online store. SHOPLINE joined the Silicon Valley-based 500 Startups seed accelerator in 2014, and has since become one of Facebook’s marketing partner and nine trusted Global Expansion Partners (GEP), as well as the first e-commerce platform to partner with Google in Greater China. We currently maintain a presence across Asia, with offices in Hong Kong, Taipei, Ho Chi Minh City, Shenzhen, Guangzhou, Kuala Lumpur, Singapore and Bangkok.
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