Pre - Sales / Solution Consultant

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Sunnyvale, CA, USA
In-Office or Remote
Mid level
Artificial Intelligence • Machine Learning • Software • Analytics
The Role
The Pre-Sales Consultant will provide technical support during sales, demonstrating HeadSpin's APM solutions and collaborating with customers and internal teams to identify needs and facilitate POCs.
Summary Generated by Built In

Who We Are
HeadSpin, a PartnerOne portfolio company, is a global digital experience intelligence and omnichannel testing platform dedicated to perfecting mobile, web, and OTT experiences. With real devices and real SIMs deployed across 60+ locations in 50+ countries, HeadSpin enables enterprises to test, monitor, and optimize their applications and networks under genuine user, device, and carrier conditions.

Our platform supports the full spectrum of quality assurance needs, including functional testing, non-functional testing such as performance, load, and stress validation, network connectivity testing, platform and environment verification, benchmarking, hardware and battery testing, integrity and compliance checks, and robust security testing. Teams also benefit from specialized capabilities across API testing, UX testing, media/DRM validation, and cross-device integration workflows.

Powered by advanced data analytics and AI/ML-driven insights, HeadSpin provides deep visibility into more than 130 user experience and performance KPIs, enabling rapid issue identification, faster release cycles, and consistently high-quality digital experiences. Trusted by global leaders in telecom, banking, retail, media, and gaming, HeadSpin helps organizations streamline development, eliminate manual QA bottlenecks, and deliver optimized digital experiences at scale.

About the Role

As a Pre-Sales Consultant at HeadSpin, you will be entrusted with providing exceptional pre-sales technical support to our sales team. In direct collaboration with customers, you will serve as the subject matter expert on application performance management and HeadSpin's capabilities. A core responsibility involves delivering product demonstrations that directly address customer challenges and emphasize HeadSpin’s industry-leading APM solutions. We encourage applications from candidates possessing a minimum of two years of experience in a technical sales or solutions engineering capacity, with proficiency in either iOS or Android, and Java or Python.

Key Responsibilities

  • During the sales cycle, you will engage with prospective customers to ascertain their requirements and effectively demonstrate HeadSpin’s capability to meet and surpass customer needs.
  • You will collaborate closely with our sales and product teams to identify potential upsell opportunities and renewal risks, and engage with cross-functional teams to ensure successful customer management.
  • This role offers the opportunity to work directly with our Product Management, Engineering, and Marketing teams, contributing knowledge and experiences to ultimately enhance our business performance and customer success.
  • Provide technical leadership and direction regarding all facets of HeadSpin’s products and services.
  • You will lead proof-of-concept (POC) engagements by gaining a thorough understanding of customer objectives and collaborating with internal cross-functional teams to ensure the successful delivery of the POC.
  • Maintain and continually expand expertise concerning the technologies supported by HeadSpin.

Required Qualifications

  • Experience with either iOS or Android development environments.
  • Proficiency with open-source testing and automation frameworks (e.g., Appium, Selenium, XCUiTest, Espresso/UIAutomator, etc.) and a solid understanding of test automation methodologies and principles.
  • A strong grasp of Continuous Integration (CI) and Continuous Deployment (CD) tools.
  • Knowledge of fundamental networking components and concepts.
  • Outstanding communication and presentation abilities.
  • A genuine passion for technical sales and customer engagement.
  • Ambitious and self-motivated, demonstrating a high emotional intelligence (EQ).
  • Highly receptive to coaching, with a strong commitment to professional development and growth.
  • Demonstrated ability to effectively align technical concepts and features with business requirements.
  • A Bachelor’s Degree in Computer Science or a comparable field is preferred.
  • The flexibility and willingness to undertake travel as required by the role.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]

Skills Required

  • Experience with iOS or Android development environments
  • Proficiency with open-source testing and automation frameworks
  • Strong grasp of CI and CD tools
  • Knowledge of networking components and concepts
  • Outstanding communication and presentation abilities
  • Bachelor's Degree in Computer Science or a comparable field
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The Company
HQ: Sunnyvale, CA
236 Employees
Year Founded: 2015

What We Do

HeadSpin is the world’s first Digital Experience AI Platform combining cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance & quality of experience analytics for mobile, web, audio, and video. HeadSpin empowers engineering, QA, operations, and product teams to assure optimal digital experiences throughout the development lifecycle. Learn more at www.HeadSpin.io.

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