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The Role
Supports enterprise sales by understanding merchant requirements, presenting payment gateway solutions, preparing proposals and commercial responses, coordinating technical feasibility with cross-functional teams, and guiding merchants through technical evaluation and onboarding. Requires knowledge of APIs, payment flows, UPI, cards, net banking, and digital payments, along with strong presentation, documentation, analytical, and stakeholder management skills.
Summary Generated by Built In
Title: Presales Executive | Online Payments (Payment Gateway)
About Paytm Group:
Paytm is India’s leading digital payments and financial services company, focused on driving consumers and merchants to its platform through a wide range of payment use cases. Paytm offers services such as utility bill payments, money transfers, UPI, Wallet, FASTag, Postpaid, and Payment Gateway solutions. For merchants, Paytm provides comprehensive payment acceptance solutions, including QR, Soundbox, EDC, and Payment Gateway, while enabling business growth through commerce and financial services.
About Paytm Payments Services (PPSL):
Paytm Payments Services Limited (PPSL) is the RBI-regulated Payment Aggregator responsible for Paytm's Online Payment Gateway business. PPSL enables thousands of merchants, startups, and enterprises to offer seamless digital payment experiences through multiple payment modes, including UPI, Cards, Net Banking, Wallets, EMI, and BNPL. Our mission is to help businesses accelerate growth through secure, reliable, and scalable payment solutions.
About the Role:
We are looking for a Presales Executive to support the Enterprise Sales team by understanding merchant requirements, recommending suitable payment solutions, and driving solution presentations during the sales cycle. The role requires close collaboration with Sales, Product, Technology, Integration, and Operations teams to ensure successful solutioning and merchant onboarding.
Expectations / Requirements:
•Partner with the Sales team during customer engagements to understand merchant business requirements.
•Conduct product demonstrations and solution presentations for prospective enterprise merchants.
•Recommend appropriate Payment Gateway and value-added solutions based on merchant requirements.
•Coordinate with Product, Technology, Integration, Risk, and Operations teams to ensure solution feasibility.
•Prepare solution documents, proposals, presentations, and commercial responses for enterprise opportunities.
•Support merchants during the technical evaluation and onboarding process.
•Address product-related queries and provide functional guidance during the sales cycle.
•Stay updated on the Payments ecosystem, industry trends, competitor offerings, and emerging technologies.
•Ensure a seamless transition from presales to implementation and account management teams.
Qualifications & Skills:
•Bachelor's degree (mandatory); MBA will be an added advantage.
•2–5 years of relevant experience in Presales, Solution Consulting, Sales Engineering, Payment Solutions, or Enterprise Solutions.
•Experience in Payment Gateway, FinTech, SaaS, Banking, API-based products, or Digital Payments will be preferred.
•Strong understanding of APIs, Payment Gateway flows, UPI, Cards, Net Banking, and online payment ecosystems.
•Excellent communication, presentation, stakeholder management, and documentation skills.
•Strong analytical and problem-solving abilities.
Superpowers / Skills that will help you succeed:
•Customer-first mindset
•Excellent presentation and solutioning skills
•Strong business and technical aptitude
•Ability to work with cross-functional teams
•High ownership and execution focus
•Curiosity to learn and adapt to evolving payment technologies
Why Join Us:
At Paytm Payments Services, you'll work on one of India's largest digital payment platforms, solving complex business challenges for leading enterprises. You'll collaborate with high-performing teams, gain exposure to cutting-edge payment technologies, and play a key role in enabling India's digital commerce ecosystem.
Compensation:
If you are the right fit, we believe in creating wealth for you. With 500M+ registered users and 21M+ merchants, Paytm offers immense opportunities to build, innovate, and grow while contributing to India's largest digital payments ecosystem.
Skills Required
- Bachelor's degree
- 2-5 years of relevant experience in presales, solution consulting, sales engineering, payment solutions, or enterprise solutions
- Experience with payment gateways, fintech, SaaS, banking, API-based products, or digital payments
- Strong understanding of APIs, payment gateway flows, UPI, cards, net banking, and online payment ecosystems
- Excellent communication, presentation, stakeholder management, and documentation skills
- Strong analytical and problem-solving abilities
- MBA degree
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The Company
What We Do
Paytm Payments Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications. It is a technology company that provides digital payment solutions, including payment gateways, and financial tools for businesses in India. Its mission is to drive financial inclusion by empowering online brands, startups, and small merchants to accept digital payments and manage their business operations efficiently through robust, secure, and reliable technology.
