SUMMARY
The Pre-Sales Lead acts as the primary resource for the sales of our products and services. The main function of this role combines superior technical knowledge and sales skills in order to provide consultation to current and potential customers and partners. Pre-sales Lead works closely with the sales team in development and execution of a comprehensive sales plan. This role is further responsible for identifying opportunities to gain brand and marketing recognition. They are responsible for managing Arete’s products and services for technical sales support. The Pre-sales Lead directs the team in evangelizing Arete security platform and various other original equipment manufacturer’s (OEM) offerings to prospective customers, partners, and the industry.
ROLES & RESPONSIBILITIES
- Delivers technical product presentations & demonstrations
- Works as a trusted advisor within our prospects and customers to gain mindshare and ensure project success
- Identifies and understands customers’ business goals, operating objectives, and requirements, and customize our Cyber Security solutions to best meet their needs
- Presents and articulates company value proposition to customers at all levels within the organization both technical and business audiences (including C-levels)
- Demonstrates strong knowledge of the solutions and services offered by vendor partners
- As the solution owner, takes the lead and works with a cross-functioning team including professional services, vendor product teams, sales, and marketing to drive the development of market-driven solutions and services, and for marketing events
- To act as a single point of contact for all Presales Technical activities with your clients, vendors
- Develops & delivers product/ solution and technical presentations in conjunction with the sales team
- Provides Solution / Architecture design to customer requirements
- Works on Proposals, Presentations & Response to Requests for Proposals (RFP)
- Develops and maintains a robust sales pipeline, managing multiple opportunities simultaneously and driving each to successful closure
- Understands the competitive landscape and effectively differentiating our leadership
- May perform other duties as assigned by management
SKILLS AND KNOWLEDGE
- Superior communication skills including whiteboarding, public speaking and technical writing
- Exceptional interpersonal, verbal, written communication, and presentation skills
- Has interacted with and has business knowledge of customers and their Industrial processes, Cyber, and Networking requirements. Ability to interact at the executive and technical level (internally and externally)
- Comfortable working in a fast-paced environment on multiple engagements
- Malware analysis experience and Cybersecurity expertise beneficial
- Hands-on Experience to do Demonstrations (Demos) / Proof of Concept (PoC) on few Securities Technologies
- Experience working with Threat Intelligence solutions
- Strong problem-solving skills, ability to analyze complex scenarios and use a systematic approach to gain quick resolution
- Understanding of Incident Response and investigation methodology
- Considerable proven experience in consulting or sales engineering – particularly in the areas of security, incident response or security architecture design
JOB REQUIREMENTS
- Bachelor's Degree or Bachelor’s degree in Engineering or Master's Degree and 5 years related experience
- Minimum 5 years of experience with cyber security/information security and/or IT and networking technologies, products, and services. 4 years of strong Pre-sales/ Consulting experience in IT Security with at least 3 years in a customer-facing role handling technology discussions, and presentations
- Must be able to travel domestically up to 40% of the time with occasional spikes above 50%
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified.
WORK ENVIRONMENT
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.
TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with Arete salary and benefit policy.
DECLARATION
The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the Human Resources Department will be subject to disciplinary action up to and including termination.
EQUAL EMPLOYMENT OPPORTUNITY
We’re proud to be an equal opportunity employer and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.
When you join Arete…
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.
Equal Employment Opportunity
We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
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What We Do
Arete is a global cyber risk company whose mission is to transform the way organizations prepare for, respond to, and prevent cybercrime. We are leaders in the cyber incident response business, having worked on thousands of matters since our inception in 2016. When clients engage Arete, they gain access to the world’s leading cybersecurity professionals — anywhere in the world — within hours, not days. We also work with organizations after a cyberattack to harden their systems and controls to help prevent future disruption.
We often partner with insurance carriers and their legal counsel in response to cyber insurance claims and are proud to work closely with these firms who are on the frontlines of keeping businesses and local governments up and running after cyberattacks.
We are a highly data-driven organization that uses the data we collect and the information we curate not only to improve outcomes for our clients but also inform new models and approaches for cyber risk mitigation and underwriting. We believe in the concept of “collective defense” of our economy, infrastructure, and livelihoods against cybercrime and actively work with law enforcement, government entities, and industry consortia to share our findings and best practices.
At Arete, we share a common passion, with uncompromising integrity in all that we do, to help our clients impacted by emerging issues in cybercrime. Through our rapid response and technical expertise, we have significantly reduced the financial impact and business interruption attributed to cyberattacks.